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The new edition of Logistics and Retail Management has been substantially updated to take account of recent developments in retail logistics. Retailers have recognized the need to have more involvement in supply chains and noted that benefits can be achieved in both service levels and cost reduction. While major strides have been made, numerous challenges remain, and new issues are constantly emerging.This book brings together research, ideas and experience of current thinking on supply chain management in retail from well-known academics and practitioners in the field.Reflecting the changing needs of the global marketplace and responding to the challenges faced by retailers, the fourth edition includes new chapters on international fashion supply chain management, corporate social responsibility, and the textile supply chain.
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i Logistics and Retail Management ii THIS PAGE IS INTENTIONALLY LEFT BLANK iii Fourth Edition Logistics and Retail Management Emerging issues and new challenges in the retail supply chain Edited by John Fernie & Leigh Sparks iv Publisher’s note Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publishers and authors cannot accept responsibility for any errors or omissions, however caused. No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the ma terial in this publication can be accepted by the editor, the publisher or any of the authors. First published in Great Britain and the United States in 1999 by Kogan Page Limited Second edition published in 2004 Third edition published in 2009 Fourth edition published in 2014 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be repro duced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned addresses: 2nd Floor, 45 Gee Street London EC1V 3RS United Kingdom www.koganpage.com 1518 Walnut Street, Suite 1100 Philadelphia PA 19102 USA 4737/23 Ansari Road Daryaganj New Delhi 110002 India © John Fernie, Leigh Sparks and individual contributors, 1999, 2004, 2009, 2014 The right of John Fernie, Leigh Sparks and individual contributors to be identified as the authors of this work has been asserted by them in accordance with the Copyright, Designs and Patents Act 1988. ISBN 978 0 7494 6823 1 E-ISBN 978 0 7494 6824 8 British Library Cataloguing-in-Publication Data A CIP record for this book is available from the British Library. Library of Congress Cataloging-in-Publication Data Logistics and retail management : emerging issues and new challenges in the retail supply chain / [edited by] John Fernie and Leigh Sparks. – Fourth edition. â•…â•… pages cm â•… ISBN 978-0-7494-6823-1 (pbk.) – ISBN 978-0-7494-6824-8 (ebook)â•… 1.╇ Business logistics.â•… 2.╇ Retail trade–Management.â•… I.╇ Fernie, John, 1948-â•… II.╇ Sparks, Leigh. â•… HD38.5.L614 2014 â•… 658.5–dc23 2013047710 Typeset by Graphicraft Limited, Hong Kong Printed and bound in India by Replika Press Pvt Ltd v Co n t e n t s Contributorsâ•… viii Prefaceâ•… xii 01 Retail logistics: changes and challengesâ•… John Fernie and Leigh Sparks 1 The logistics taskâ•… 3 Retail logistics and supply chain transformationâ•… 6 Supply chain management (SCM)â•… 8 The gro