Emerging Systems Approaches In Information Technologies: Concepts, Theories And Applications (advances In Information Technologies And Systems Approach (a)


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Emerging Systems Approaches in Information Technologies: Concepts, Theories, and Applications David Paradice Florida State University, USA Information science reference Hershey • New York Director of Editorial Content: Senior Managing Editor: Assistant Managing Editor: Publishing Assistant: Typesetter: Cover Design: Printed at: Kristin Klinger Jamie Snavely Michael Brehm Sean Woznicki Michael Brehm, Michael Killian Lisa Tosheff Yurchak Printing Inc. Published in the United States of America by Information Science Reference (an imprint of IGI Global) 701 E. Chocolate Avenue Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: [email protected] Web site: http://www.igi-global.com/reference Copyright © 2010 by IGI Global. All rights reserved. No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Emerging systems approaches in information technologies concepts : theories and applications / David Paradice, editor. p. cm. Includes bibliographical references and index. Summary: "This book presents findings utilizing the incorporation of the systems approach into fields such as systems engineering, computer science, and software engineering"--Provided by publisher. ISBN 978-1-60566-976-2 (hardcover) -- ISBN 978-1-60566-977-9 (ebook) 1. Information technology. 2. Systems engineering. 3. Software engineering. I. Paradice, David B. T58.5.E523 2010 620.001'171--dc22 2009032053 British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. Editorial Advisory Board Manuel Mora, Autonomous University of Aguascalientes, México Russell L. Ackoff, University of Pennsylvania, USA Bela A. Banathy, Saybrook Institute, USA Yanner Bar-Yam, New England Complex Systems Institute, USA Ovsei Gelman, National Autonomous University of Mexico, México Michael C. Jackson, University of Hull, UK George J. Klir, State University of New York, USA Andrew P. Sage, George Mason University, USA Adolfo Guzmán-Arenas, Instituto Politécnico Nacional (IPN), México Barry G. Silverman, University of Pennsylvania, USA † G. A. Swanson (1939-2009), Tennessee Technological University, USA Denis Edgar-Nevill, Canterbury Christ Church University, UK Miroljub Kljajic, University of Maribor, Slovenia John Mingers, University of Kent at Canterbury, UK Amitava Dutta, George Mason University, USA Yasmin Merali, University of Warwick, UK Table of Contents Preface . ................................................................................................................................................ xv Chapter 1 Toward an Interdisciplinary Engineering and Management of Complex IT-Intensive Organizational Systems: A Systems View............................................................................................... 1 Manuel Mora, Universidad Autónoma de Aguascalientes, México Ovsei Gelman, CCADET, Universidad Nacional Autónoma de México, México Moti Frank, HIT - Holon Institute of Technology, Israel David B. Paradice, Florida State University, USA Francisco Cervantes, Universidad Nacional Autónoma de México Guisseppi A. For