MANAGEMENT OF TECHNOLOGY Managing Effectively in Technology-Intensive Organizations
Hans J. Thamhain
WILEY
John Wiley & Sons, Inc.
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Thamhain, Hans J. (Hans Jurgen), 1936Management of Technology: managing effectively in technology-intensive organizations / Hans Thamhain. p. cm. ISBN- 13: 978-0-471-41551-0 (cloth) ISBN-10: 0-471-41551-0 (cloth) 1. High technology industries-Management. 2. Information technology-Management. 3. Technological innovations-Management. I. Title. HD62.37.T49 2005 6584~22 2005004374 Printed in the United States of America 10 9 8 7 6 5 4 3 2
CONTENTS xi
Preface 1
2
1
Challenges of Managing in High-Technology 1.1
Managing in Today’s High-Tech Business Environment I 2
1.2
MOT Scope and Focus I 3
1.3
Developing a Formal Definition I 5
1.4
The Special Role of Engineering Management I 7
1.5
Global Dimensions I 8
1.6
Impact of Internet and e-Commerce I 10
1.7
Technology and Society I 11
1.8
Future Trends I 12
1.9
Summary of Key Points and Conclusions I 13
1.10
Crit