E-Book Overview
AMACOM, 2002. — 669 p. — ISBN-10: 081440670X; ISBN-13: 978-0814406700.
Language: English.This is a comprehensive and practical guide to planning, launching and steering meetings to their most productive destinations. It shows the reader how to continually improve meetings with proven strategies and immediately applicable solutions.This book is an excellent resource. (Reviewed by Music Dancer - April 17, 2013). This is a companion book to "The Complete Handbook of Business Meetings." It provides plenty of resources, such as templates, checklists, evaluation criteria, etc. to help you put into practice the principles in the handbook. It is an excellent resource to go along with the handbook. I recommend that anyone who is responsible for business meetings have both these books.
E-Book Content
THE
BUSINESS MEETINGS SOURCEBOOK A Practical Guide to Better Meetings and Shared Decision Making
Eli Mina
American Management Association
New York • Atlanta • Brussels • Buenos Aires • Chicago • London • Mexico City San Francisco • Shanghai • Tokyo • Toronto • Washington, D.C.
Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 212-903-8316. Fax: 212-903-8083. Web site: www.amanet.org This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Library of Congress Cataloging-in-Publication Data Mina, Eli. The business meetings sourcebook : a practical guide to better meetings and shared decision making / Eli Mina. p. cm. Includes bibliographical references and index. ISBN 0-8144-0670-X 1. Business meetings. 2. Group decision making. 3. Teams in the workplace. I. Title. HF5734.5 .B87 2002 658.4⬘56—dc21 2002001079 2002 Eli Mina. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1
C ONTENTS Preface
xiii
Introduction
Part 1.
1
BUILDING THE FOUNDATION FOR SHARED DECISION MAKING
Chapter 1.
Goals and Parameters of Shared Decision Making
5 9
Defining the Goals of Corporate Decision Making 10 Defining Your Vision of Shared Decision Making 12 Choosing Among Four Decision-Making Models 21 Using Shared Decision-Making Parameters for Making Collective Decisions 25 Chapter 2.
The Many Hats of a Facilitator
Advocate 39 Balancer 40
v
37
Contents
vi Battery Needing a Boost 42 Breath of Fresh Air 43 Confidant 45 Consultative Leader 46 Coordinator 49 Delegator 50 Diplomat 53 Eternal Optimist 59 External Facilitator 60 Healer 64 Inventory Keeper 68 Island of Sanity 69 Mediator 70 Mistake Maker 75 Motivator 80 Negotiator 81 Quitter 83 Realistic Visionary 86 Sheepherder 88 Spokesperson 89 Succession Planner 90 Voting Member 91 Vulnerable Human Being 92 Chapter 3.
Negotiating Your Mandate, Workplan, and Resources
95
Negotiating Your Group’s Mandate 96 Preparing Your Gro