E-Book Overview
As organisations take a more strategic approach to managing people, human resource managers need a resource that focuses on this approach. This second edition does just that. It integrates unique new features and revises the content to make concepts easier to understand and apply. Increased coverage of diversity and globalisation is included. Additional discussions reflect the current economic and business environment and how that is impacting a company’s HR strategies and practices. The Technology boxes in each chapter now take on a new twist and highlight some of the most current trends like social networking. Human resource managers will be able to use these concepts as they find out how to deal with the changing business environment.
E-Book Content
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S ECOND E DITION
Human Resource Management Linking Strategy to Practice
G REG L. S TEWART K ENNETH G. B ROWN
John Wiley & Sons, Inc.
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To Lisa, Brandon, Ryan, Jason, and Analisa—GLS To my parents, Amy, Ellie, Maddie, and Lola—KGB
VICE PRESIDENT AND PUBLISHER George Hoffman ACQUISITIONS EDITOR Lise Johnson EDITORIAL ASSISTANT Sarah Vernon MARKETING MANAGER Karolina Zarychta MEDIA EDITOR Elena Santa Maria CREATIVE DIRECTOR Harold Nolan SENIOR DESIGNER Kevin Murphy PRODUCTION MANAGER Dorothy Sinclair SENIOR ILLUSTRATION EDITOR Anna Melhorn PHOTO EDITOR Sheena Goldstein SENIOR PRODUCTION EDITOR Trish McFadden PRODUCTION MANAGEMENT SERVICES Laserwords Maine COVER DESIGN M77 DESIGN COVER PHOTO © Christopher Penler/iStockphoto This book was set in 10/12 New Baskerville by Laserwords India and printed and bound by Quad/Graphics. The cover was printed by Quad/Graphics. Icon for “How Do We Know?” boxes, Pages 8, 12, 49, 54, 64, 83, 86, 107, 123, 141, 167, 175, 179, 207, 219, 231, 266, 275, 308, 355, 360, 387, 390, 420, 441, 458, 506, 517, 539, 551 © Faruk Ulay/iStockphoto Icon for “Building Strength Through HR” boxes, Pages 5, 21, 23, 40, 57, 77, 97, 103, 121, 127, 138, 145, 161, 172, 203, 226, 252, 256, 265, 294, 315, 334, 336, 377, 392, 414, 433, 456, 459, 462, 471, 475, 479, 496, 498, 515, 536, 543, 554 © Sebastian Kaulitzki/Alamy Icon for “Technology in HR” boxes, Pages 15, 43, 87, 147, 185, 223, 263, 301, 314, 356, 394, 430 © muharrem îner/iStockphoto This book is printed on acid free paper. ⬁ Copyright © 2011 John Wiley & Sons, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978)750-8400, fax (978)750-4470 or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, (201)748-6011, fax (201)748-6008, or online at http://www.wiley.com/go/permissions. Evaluation copies are provided to qualified academics and professionals for review purposes only, for use in their courses during the next academic year. These copies are licensed and may not be sold or transferred to a third party. Upon completion of the review period, please return the evaluation copy to Wiley. Return instructions and a free of charge return shipping label are available at HYPERLINK “http://www.wiley.com/go/return” www.wiley.com/go/returnlabel. Outside of the United States, please contact your local representative. ISBN-13 9780470530498 ISBN-10 0470530499 Printed in the United States of America 10 9