12: The Elements Of Great Managing

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E-Book Overview

12: The Elements of Great Managing was the 2006 sequel to First, Break All the Rules. The book followed great managers as they harnessed employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

E-Book Information

  • Series: 1-59562-998-X

  • Year: 2,006

  • Edition: First

  • Pages: 264

  • Pages In File: 264

  • Language: English

  • Topic: 1

  • Org File Size: 34,711,487

  • Extension: pdf

  • Tags: Business, Management, Leadership

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