E-Book Content
ISSN 0885-8624
Journal of
BUSINESS & INDUSTRIAL MARKETING
Volume 17 Number 2/3 2002
Business marketing in the decade ahead: the key challenges we face Guest Editor: Michael K. Rich
This issue is part of a comprehensive multiple access information service Paper format Journal of Business & Industrial Marketing includes seven issues in traditional paper format. The contents of this issue are detailed below.
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Editorial advisory board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Abstracts and keywords
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Guest editorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Customer perceived value: a substitute for satisfaction in business markets? Andreas Eggert and Wolfgang Ulaga . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Measuring network competence: some international evidence Thomas Ritter, Ian F. Wilkinson and Wesley J. Johnston . . . . . . . . . . . . . . . . . . . . 119 Supplier Web-page design and organizational buyer preferences Kenneth R. Lord and Alice Ford Collins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Adoption of electronic commerce tools in business procurement: enhanced buying center structure and processes Talai Osmonbekov, Daniel C. Bello and David I. Gilliland . . . . . . . . . . . . . . . . . 151 Simulating buyer center decision processes: propositions and methodology Regina McNally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Stakeholder analysis for multi-sector innovations Michele D. Bunn, Grant T. Savage and Betsy B. Holloway
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Marketing’s role in the knowledge economy Cynthia J. Bean and Leroy Robinson Jnr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Are we losing trust through technology? Michael K. Rich . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Internet currency Edited by Dennis A. Pitta . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Executive summary and implications for managers and executives . . . . 225
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