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EMOTIONS IN
ORGANIZATIONAL
BEHAVIOR
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EMOTIONS IN
ORGANIZATIONAL
BEHAVIOR
Edited by
Charmine E. J. Hartel Wilfred J. Zerbe Neal M. Ashkanasy
LEA 2005
LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS Mahwah, New Jersey London
Copyright © 2005 by Lawrence Erlbaum Associates, Inc. All rights reserved. No part of this book may be reproduced in any form, by photostat, microform, retrieval system, or any other means, without the prior written permission of the publisher. Lawrence Erlbaum Associates, Inc., Publishers 10 Industrial Avenue Mahwah, New Jersey 07430
Cover design by Kathryn Houghtaling Lacey
Library of Congress Cataloging-in-Publication Data Emotions in Organizational Behavior, edited by Charmine Hartel,