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[email protected] Reason: I attest to the accuracy and integrity of this document Date: 2005.04.22 01:00:50 +08'00' EMOTIONS IN ORGANIZATIONAL BEHAVIOR This page intentionally left blank EMOTIONS IN ORGANIZATIONAL BEHAVIOR Edited by Charmine E. J. Hartel Wilfred J. Zerbe Neal M. Ashkanasy LEA 2005 LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS Mahwah, New Jersey London Copyright © 2005 by Lawrence Erlbaum Associates, Inc. All rights reserved. No part of this book may be reproduced in any form, by photostat, microform, retrieval system, or any other means, without the prior written permission of the publisher. Lawrence Erlbaum Associates, Inc., Publishers 10 Industrial Avenue Mahwah, New Jersey 07430 Cover design by Kathryn Houghtaling Lacey Library of Congress Cataloging-in-Publication Data Emotions in Organizational Behavior, edited by Charmine Hartel,