E-Book Overview
Strategic Human Resource Management provides practical guidance on putting complex HR strategies into practice. Presenting HRM strategies that have been formulated and developed by practitioners, academics and consultants, it demonstrates how these can be implemented in a real-world context and in line with business objectives to effect positive and productive change.
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Substantially updated, the fourth edition includes new material which reflects important developments in HR strategies, including: human capital management, corporate social responsibility, organization development, engagement and talent management. A new feature, the Strategic HR Toolkit, provides guidance on developing HR strategy through a strategic review.
E-Book Content
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STRATEGIC HUMAN RESOURCE MANAGEMENT
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For free online support material please go to the Kogan Page website: www.koganpage.com/strategichrm Password: SHRM53756
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STRATEGIC HUMAN RESOURCE MANAGEMENT A GUIDE TO ACTION 4TH EDITION
Michael Armstrong
London and Philadelphia
iv Publisher’s note Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publishers and author cannot accept responsibility for any errors or omissions, however caused. No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the editor, the publisher or the author. First published in Great Britain and the United States in 1992 as Human Resource Management: Strategy and Action Second edition published as Strategic Human Resource Management: A Guide to Action 2000 Third edition 2006 Reprinted 2006 Fourth edition 2008 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned addresses: Kogan Page Limited 120 Pentonville Road London N1 9JN United Kingdom www.koganpage.com
Kogan Page US 525 South 4th Street, #241 Philadelphia PA 19147 USA
© Michael Armstrong, 1992, 2000, 2006, 2008 The right of Michael Armstrong to be identified as the author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988. ISBN 978 0 7494 5375 6
British Library Cataloguing-in-Publication Data A CIP record for this book is available from the British Library. Library of Congress Cataloging-in-Publication Data Armstrong, Michael, 1928– Strategic human resource management : a guide to action / Michael Armstrong. -- 4th ed. p. cm Includes bibliographical references and index. ISBN 978-0-7494-5375-6 1. Personnel management. I. Title HF5549.A89784 2008 658.3⬘01--dc22 2008017601 Typeset by Saxon Graphics Ltd, Derby Printed and bound in India by Replika Press Pvt Ltd
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Contents
Introduction PART 1 THE CONCEPTUAL FRAMEWORK OF STRATEGIC HRM 1
The concept of human resource management HRM defined 5; Human resource systems 8; Aims of HRM 9; Characteristics of HRM 12; Reservations about HRM 17
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The concept of strategy Strat