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As a statistician working in industry I am constantly looking for books that can get the message of SPC across to a mixed audience of analysts, engineers and managers.This book does just that in simple language, minimising the use of formulae and mathematical proofs with the added advantage of using examples that the reader can relate to. No prior knowledge of statistics is required to understand and apply the enclosed information.
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Statistical Process Control
For Susan, Jane and Robert
Statistical Process Control Fifth Edition
John S. Oakland PhD, CChem, MRSC, FIQA, FSS, MASQ, FInstD, MInstM, FRSA Executive Chairman of Oakland Consulting plc Professor of Business Excellence and Quality Management, University of Leeds Business School
OXFORD AMSTERDAM BOSTON LONDON NEW YORK PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO
Butterworth-Heinemann An imprint of Elsevier Science Linacre House, Jordan Hill, Oxford OX2 8DP 200 Wheeler Road, Burlington MA 01803 First published 1986 Reprinted 1986, 1987, 1989 Second edition 1990 Reprinted 1992, 1994, 1995 Third edition 1996 Fourth edition (paperback) 1999 Fifth edition 2003 © 1986, 1996, 1999, 2003 John S. Oakland. All rights reserved © 1990 John S. Oakland and Roy R. Followell. All rights reserved The right of John S. Oakland to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988. No part of this publication may be reproduced in any material form (including photocopying or storing in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright holder except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensin