E-Book Overview
Shedding new light on the human side of big data through the lenses of emotional and social intelligence competencies, this book advances the understanding of the requirements of the different professions that deal with big data. It also illustrates the empirical evidence collected through the application of the competency-based methodology to a sample of data scientists and data analysts, the two most in-demand big data jobs in the labor market. The book provides recommendations for the higher education system to offer better designed curricula for entry-level big data professions. It also offers managerial insights in describing how organizations and specifically HR practitioners can benefit from the competency-based approach to overcome the skill shortage that characterizes the demand for big data professional roles and to increase the effectiveness of the selection and recruiting processes.
E-Book Content
Behavioral Competencies of Digital Professionals Understanding the Role of Emotional Intelligence Sara Bonesso Elena Bruni Fabrizio Gerli
Behavioral Competencies of Digital Professionals “I encounter many data scientists and analysts whose sole focus is solving analytical problems and developing accurate models. They are not very effective in their roles because they can’t build trust and interact effectively with people. They all need to read this excellent book and adopt its recommendations!”. —Thomas H. Davenport, Distinguished Professor, Babson College, Research Fellow, MIT Initiative on the Digital Economy, Author of Competing on Analytics and The AI Advantage “Big data, Digital disruption, new jobs and competencies: we are familiar with the big picture but we are not equipped to have a practical and helpful framework to guide us. Sure, technical skills will remain necessary but are not sufficient. This book provides a compelling, credible and sound narrative to de-code complexity by developing a set of competencies (action, social, awareness, cognitive, exploration and organizational) supported by emotional intelligence. A must read for Leaders and HR practitioners, for the intellectual curious eager to understand that Human Beings will have to remain central to Human Development”. —Paolo Gallo, Author, Executive Coach, former CHRO at World Economic Forum, World Bank and European Bank, www.paologallo.net
Sara Bonesso • Elena Bruni Fabrizio Gerli
Behavioral Competencies of Digital Professionals Understanding the Role of Emotional Intelligence
Sara Bonesso Department of Management Ca’ Foscari University of Venice Venice, Italy Fabrizio Gerli Department of Management Ca’ Foscari University of Venice Venice, Italy
Elena Bruni Department of Management Ca’ Foscari University of Venice Venice, Italy Department of Business and Management LUISS Guido Carli University Rome, Italy
ISBN 978-3-030-33577-9 ISBN 978-3-030-33578-6 (eBook) https://doi.org/10.1007/978-3-030-33578-6 © The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the