Essentials Of Contemporary Management,

E-Book Overview

Jones/George, Essentials of Contemporary Management is the concise edition of Contemporary Management. Jones and George are dedicated to the challenge of “Making It Real“ for students. In this seventh edition of Essentials of Contemporary Management, the focus continues to be on providing the most up-to-date account of the changes taking place in the world of management and management practices while maintaining our emphasis on mak­ing our text relevant and interesting to students. The increased focus on the challenges and opportuni­ties facing businesses large and small and inte­grated timely examples bring management issues to life for students.

E-Book Information

  • Year: 2,016

  • Edition: 7th

  • Pages: 561

  • Pages In File: 561

  • Language: English

  • Topic: 6

  • Identifier: 1259545474 9781259545474

  • Org File Size: 35,586,964

  • Extension: pdf

  • Toc: Cover......Page 1 Essentials of Contemporary Management......Page 2 Brief Contents......Page 4 Authors......Page 5 Preface......Page 6 Guided Tour......Page 11 Course Design and Delivery......Page 17 Acknowledgments......Page 19 Contents......Page 23 Chapter One The Management Process Today......Page 31 Management Snapshot Alcon Entertainment Hits the Mark......Page 32 What Is Management?......Page 33 Achieving High Performance: A Manager’s Goal......Page 34 Why Study Management?......Page 35 Planning......Page 36 MANAGER AS A PERSON: Dennis Corsi Helps Airports Take Off......Page 37 Controlling......Page 39 Levels of Management......Page 40 Managerial Skills......Page 42 Restructuring and Outsourcing......Page 46 MANAGING GLOBALLY: GE Brings Manufacturing Jobs Back Home......Page 47 Empowerment and Self-Managed Teams......Page 48 Challenges for Management in a Global Environment......Page 49 Building Competitive Advantage......Page 50 Maintaining Ethical and Socially Responsible Standards......Page 52 ETHICS IN ACTION: Apple Demands Quality from Its Suppliers......Page 53 Managing a Diverse Workforce......Page 54 Utilizing IT and E-Commerce......Page 55 Summary and Review......Page 56 Topics for Discussion and Action......Page 57 Small Group Breakout Exercise......Page 58 The Wall Street Journal CASE IN THE NEWS: Volkswagen Ceo Resigns As Car Maker Races to Stem Emissions Scandal......Page 59 F. W. Taylor and Scientific Management......Page 63 Weber’s Bureaucratic Theory......Page 65 The Hawthorne Studies and Human Relations......Page 67 Theory X and Theory Y......Page 69 Chapter Two Values, Attitudes, Emotions, and Culture: The Manager as a Person......Page 71 Management Snapshot Jess Lee’s Determination and Broad Interests Lead to the Top at Polyvore......Page 72 Enduring Characteristics: Personality Traits......Page 73 The Big Five Personality Traits......Page 74 Manager as a Person: Kevin Plank’s Openness to Experience and Conscientiousness Pay Off at Under Armour......Page 77 Other Personality Traits That Affect Managerial Behavior......Page 78 Values: Terminal and Instrumental......Page 80 ETHICS IN ACTION: Telling the Truth at Gentle Giant Moving......Page 81 Attitudes......Page 82 Moods and Emotions......Page 85 Emotional Intelligence......Page 86 Organiza