Operations And Supply Chain Management For Mbas

Meridth-ffirs.indd 2 11/5/2015 4:08:43 PM Operations and Supply Chain Management for MBAs Meridth-ffirs.indd 1 11/5/2015 4:08:43 PM Meridth-ffirs.indd 2 11/5/2015 4:08:43 PM Operations and Supply Chain Management for MBAs Sixth Edition Jack R. Meredith Scott M. Shafer Wake Forest University Meridth-ffirs.indd 3 11/5/2015 4:08:44 PM VICE PRESIDENT & DIRECTOR EXECUTIVE EDITOR DEVELOPMENT EDITOR ASSOCIATE DEVELOPMENT EDITOR SENIOR PRODUCT DESIGNER MARKET SOLUTIONS ASSISTANT SENIOR DIRECTOR PROJECT MANAGER PROJECT SPECIALIST PROJECT ASSISTANT PROJECT ASSISTANT EXECUTIVE MARKETING MANAGER ASSISTANT MARKETING MANAGER ASSOCIATE DIRECTOR SENIOR CONTENT SPECIALIST PRODUCTION EDITOR George Hoffman Lise Johnson Jennifer Manias Kyla Buckingham Allison Morris Amanda Dallas Don Fowley Gladys Soto Nichole Urban Anna Melhorn Emily Meussner Christopher DeJohn Puja Katariwala Kevin Holm Nicole Repasky Ezhilan Vikraman This book was set in 10/12 Times LT Std by SPi Global and printed and bound by Lightning Source Inc. Founded in 1807, John Wiley & Sons, Inc. has been a valued source of knowledge and understanding for more than 200 years, helping people around the world meet their needs and fulfill their aspirations. Our company is built on a foundation of principles that include responsibility to the communities we serve and where we live and work. In 2008, we launched a Corporate Citizenship Initiative, a global effort to address the environmental, social, economic, and ethical challenges we face in our business. Among the issues we are addressing are carbon impact, paper specifications and procurement, ethical conduct within our business and among our vendors, and community and charitable support. For more information, please visit our website: www.wiley.com/go/citizenship. Copyright © 2016, 2013, 2010, 2007, 2002, 1999 John Wiley & Sons, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923 (Web site: www.copyright.com). Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, (201) 748-6011, fax (201) 748-6008, or online at: www.wiley.com/go/permissions. Evaluation copies are provided to qualified academics and professionals for review purposes only, for use in their courses during the next academic year. These copies are licensed and may not be sold or transferred to a third party. Upon completion of the review period, please return the evaluation copy to Wiley. Return instructions and a free of charge return shipping label are available at: www.wiley.com/go/returnlabel. If you have chosen to adopt this textbook for use in your course, please accept this book as your complimentary desk copy. Outside of the United States, please contact your local sales representative. ISBN: 978-1-119-23953-6 (PBK) ISBN: 978-1-119-22321-4 (EVALC) Library of Congress Cataloging in Publication Data: Names: Meredith, Jack R., author. | Shafer, Scott M., author. Title: Operations and Supply Chain Management for MBAs / Jack R. Meredith, Scott M. Shafer. Description: Sixth edition. | Hoboken, NJ : John Wiley & Sons, 2016. | Includes bibliographical references and index. Identifiers: LCCN 2015038625 | ISBN 978-1-119-23953-6 (pbk. : alk. paper) Subjects: LCSH: Production management. | Business logistics. Classification: LCC TS155