FACILITATING PROJECT PERFORMANCE IMPROVEMENT
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FACILITATING PROJECT PERFORMANCE IMPROVEMENT A Practical Guide to Multi-Level Learning
Dr. Jerry Julian
American Management Association New York 䡲 Atlanta 䡲 Brussels 䡲 Chicago 䡲 Mexico City San Francisco 䡲 Shanghai 䡲 Tokyo 䡲 Toronto 䡲 Washington, D.C.
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Library of Congress Cataloging-in-Publication Data Julian, Jerry. Facilitating project performance improvement : a practical guide to multi-level learning / Jerry Julian. p. cm. — (The adult learning theory and practice book series) Includes index. ISBN-13: 978-0-8144-1532-0 ISBN-10: 0-8144-1532-6 1. Organizational learning. 2. Project management. I. Title. HD58.82.J85 2010 658.3'124—dc22 2009033305 © 2010 Jerry Julian All rights reserved. Printed in the United States of America.
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NEW FROM AMA The Adult Learning Theory and Practice Book Series ABOUT THE SERIES This new book series is intended to provide new thinking about adult learning theory and practice and will serve as a bridge across professions, disciplines, geographical, and cultural boundaries. The Adult Learning Theory and Practice Series is designed to provide insights based on research for scholars and practitioners who help adults and organizations learn, develop, grow, and change. Each book in this series will address a new issue or theory in adult learning, identify relevant resources and practical tools for application, and present the results of new, original research that link theory and practice. To learn more about the Adult Learning Theory and Practice Book Series, please contact Christina Parisi. SERIES EDITORS: Dr. William J. Rothwell Dr. Victoria J. Marsick Dr. Andrea D. Ellinger Ms. Christina Parisi, Executive Editor, AMACOM Books (212) 903-8077–