Managing The Risks Of Workplace Stress: Health And Safety Hazards

Managing the Risk of Workplace Stress Working in a stressful environment not only increases the risk of physical illness or distress, but also increases the likelihood of workplace accidents. While legislation provides some guidelines for risk assessment of physical hazards, there remains limited guidance on the risks of psychosocial hazards, such as occupational stress. Managing the Risk of Workplace Stress takes a risk management approach to stress evaluation in the workplace, offering practical guidelines for the audit, assessment and mitigation of workplace stressors. Based on original research findings, it provides a comprehensive source of theoretical and practical information for students and practitioners alike. The book includes chapters on: ● ● ● ● ● Environmental safety factors Psychological safety factors Job stress and work-related accidents Risk assessment methods Risk evaluation. With its up-to-date approach to a fascinating area of study, Managing the Risk of Workplace Stress is key reading for all students of organizational psychology and those responsible for workplace safety. Sharon Clarke is Lecturer in Organizational Psychology at UMIST. Cary L. Cooper CBE is Professor of Organizational Psychology and Health at the Lancaster University Management School, Lancaster University. Managing the Risk of Workplace Stress Health and safety hazards Sharon Clarke and Cary L. Cooper First published 2004 by Routledge 11 New Fetter Lane, London EC4P 4EE Simultaneously published in the USA and Canada by Routledge 29 West 35th Street, New York, NY 10001 Routledge is an imprint of the Taylor & Francis Group This edition published in the Taylor & Francis e-Library, 2004. © 2004 Sharon Clarke and Cary L. Cooper All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging in Publication Data Cooper, Cary L. Managing the risk of workplace stress / Cary L. Cooper and Sharon Clarke. p. cm. Includes bibliographical references and index. 1. Job stress. 2. Stress management. 3. Industrial accidents. 4. Work environment–Psychological aspects. I. Clarke, Sharon, 1968– II. Title. HF5548.85.C6556 2004 658.4⬘095–dc21 2003014619 ISBN 0-203-64436-0 Master e-book ISBN ISBN 0-203-67544-4 (Adobe eReader Format) ISBN 0–415–29710–9 (hbk) ISBN 0–415–29709–5 (pbk) Contents List of illustrations Acknowledgements vii ix 1 Introduction Cos