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American Literature Readings in the st Century Series Editor: Linda Wagner-Martin American Literature Readings in the 21st Century publishes works by contemporary critics that help shape critical opinion regarding literature of the nineteenth and twentieth century in the United States. Published by Palgrave Macmillan: Freak Shows in Modern American Imagination: Constructing the Damaged Body from Willa Cather to Truman Capote By Thomas Fahy Arab American Literary Fictions, Cultures, and Politics By Steven Salaita Women & Race in Contemporary U.S. Writing: From Faulkner to Morrison By Kelly Lynch Reames American Political Poetry in the 21st Century By Michael Dowdy Science and Technology in the Age of Hawthorne, Melville, Twain, and James: Thinking and Writing Electricity By Sam Halliday F. Scott Fitzgerald’s Racial Angles and the Business of Literary Greatness By Michael Nowlin Sex, Race, and Family in Contemporary American Short Stories By Melissa Bostrom Democracy in Contemporary U.S. Women’s Poetry By Nicky Marsh James Merrill and W.H. Auden: Homosexuality and Poetic Influence By Piotr K. Gwiazda Contemporary U.S. Latino/a Literary Criticism Edited by Lyn Di Iorio Sandín and Richard Perez The Hero in Contemporary American Fiction: The Works of Saul Bellow and Don DeLillo By Stephanie S. Halldorson Race and Identity in Hemingway’s Fiction By Amy L. Strong Edith Wharton and the Conversations of Literary Modernism By Jennifer Haytock The Anti-Hero in the American Novel: From Joseph Heller to Kurt Vonnegut By David Simmons Indians, Environment, and Identity on the Borders of American Literature: From Faulkner and Morrison to Walker and Silko By Lindsey Claire Smith The American Landscape in the Poetry of Frost, Bishop, and Ashbery: The House Abandoned By Marit J. MacArthur Cormac McCarthy: American Canticles By Kenneth Lincoln Narrating Class in American Fiction By William Dow The Culture of Soft Work: Labor, Gender, and Race in Postmodern American Narrative By Heather J. Hicks The Culture of Soft Work Labor, Gender, and Race in Postmodern American Narrative Heather J. Hicks THE CULTURE OF SOFT WORK Copyright © Heather J. Hicks, 2009. All rights reserved. First published in 2009 by PALGRAVE MACMILLAN® in the United States—a division of St. Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Where this book is distributed in the UK, Europe and the rest of the world, this is by Palgrave Macmillan, a division of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN-13: 978–0–230–60823–8 ISBN-10: 0–230–60823–X Library of Congress Cataloging-in-Publication Data Hicks, Heather J. The culture of soft work : labor, gender, and race in postmodern American narrative / Heather J. Hicks. p. cm.—(American literature readings in the 21st century) ISBN 0–230–60823–X (alk. paper) 1. American fiction—20th century—History and criticism. 2. Work in literature. 3. Management in literature. 4. Industrial relations in literature. 5. Sex role in the work environment. 6. Management— Philosophy. 7. Corporate culture—United States. I. Title. PS374.W64H53 2009 810.9⬘355—dc22 2008019900 A catalogue record of the book is available from the British Library. Design by Newgen Imaging Systems (P) Ltd., Chennai, India. First edition: January 2009 10 9 8 7 6 5 4 3 2 1 Printed in the United States of America. For Kennard and Jane Hicks and Caroline Scott This page intentionally left blank C on ten t s List of Figures ix Acknowledgments x