A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE PMI Standards Committee William R. Duncan, Director of Standards Project Management Institute Four Campus Boulevard Newtown Square, PA 19073-3299 USA Library of Congress Cataloging-in-Publication Data A guide to the project management body of knowledge. p. cm. “1996 ed.”—Pref. “This ... supersedes PMI’s Project Management Body of Knowledge (PMBOK) document that was published in 1987”—Pref. Includes index. ISBN: 1-880410-12-5 (pbk. : alk. paper) ISBN: 1-880410-13-3 (hdbk) 1. Industrial project management. I. Project Management Institute. II. Project management body of knowledge (PMBOK) HD69.P75G845 1996 658.4’04—dc20 95-39934 CIP PMI Publishing Division welcomes corrections and comments on its documents. In addition to comments directed to PMI about the substance of A Guide to the Project Management Body of Knowledge, please feel free to send comments on typographical, formatting, or other errors. Simply make a copy of the relevant page of the PMBOK Guide, mark the error, and send it to: PMI Publishing Division, Forty Colonial Square, Sylva, North Carolina 28779 USA, phone: 828/586-3715, fax: 828/586-4020, e-mail:
[email protected] Copyright ©1996 by the Project Management Institute. All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, without prior written permission of the publisher. Send permission request to Permissions, PMI Publishing Division, Forty Colonial Square, Sylva, North Carolina 28779 USA. “PMI” is a federally registered trade and service mark; “PMP” and the PMP logo are federally registered certification marks; and the PMI logo, “PMBOK” and “Building professionalism in project management.” are trademarks of Project Management Institute. Printed and bound by Automated Graphic Systems, White Plains, Maryland, USA. PMI publications are available at special quantity discounts. For more information, please write to the Business Manager, PMI Publishing Division, Forty Colonial Square, Sylva, North Carolina 28779 USA or contact your local bookstore. The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48—1984). 10 9 8 7 6 5 4 c CONTENTS List of Figures vi Preface to the 1996 Edition I. The Project Management Framework Chapter 1 Chapter 2 Chapter 3 II. vii Introduction 3 The Project Management Context 11 Project Management Processes 27 The Project Management Knowledge Areas Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Project Integration Management 39 Project Scope Management 47 Project Time Management 59 Project Cost Management 73 Project Quality Management 83 Project Human Resource Management 93 Project Communications Management 103 Project Risk Management 111 Project Procurement Management 123 III. Appendices Appendix A Appendix B The Project Management Institute Standards-Setting Process Evolution of PMI’s A Guide to the Project Management Body of Knowledge 139 Appendix C Contributors and Reviewers 141 Appendix D Notes 145 Appendix E Application Area Extensions 147 Appendix F Additional Sources of Information on Project Management Appendix G Summary of Project Management Knowledge Areas 151 IV. Glossary and Index Glossary 157 Index 173 137 149 LIST OF FIGURES Figure 1–1 Figure 1–2 Figure 2–1 Figure 2–2 Figure 2–3 Figure 2–4 Figure 2–5 Figure 2–