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[email protected] Reason: I attest to the accuracy and integrity of this document Date: 2005.01.06 00:57:52 +08'00' Managing Corporate Information Systems Evolution and Maintenance Khaled M. Khan University of Western Sydney, Australia Yan Zheng University of Western Sydney, Australia IDEA GROUP PUBLISHING Hershey • London • Melbourne • Singapore Managing Corporate Information Systems Evolution and Maintenance Table of Contents Preface .......................................................................................................................... vi Chapter I Managing Corporate Information Systems Evolution and Maintenance .......................1 Ned Chapin, InfoSci Inc., USA Chapter II Design for Evolution: Fostering Continuity and Responding to Change ................... 24 Darren Dalcher, Middlesex University, UK Chapter III On the Maturity of Software Maintenance and Other IT Services .................