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Twelfth Edition Global Edition Contemporary Logistics This page intentionally left blank Twelfth Edition Global Edition Contemporary Logistics Paul R. Murphy, Jr. A. Michael Knemeyer Vice President, Business Publishing: Donna Battista Director of Portfolio Management: Stephanie Wall Director, Courseware Portfolio Management: Ashley Dodge Senior Sponsoring Editor: Neeraj Bhalla Senior Acquisitions Editor, Global Edition: Sandhya Ghoshal Editor, Global Edition: Punita Kaur Mann Content Producer: Sugandh Juneja Content Producer, Global Edition: Isha Sachdeva Senior Manufacturing Controller, Global Edition: Trudy Kimber Editorial Assistant: Eric Santucci Vice President, Product Marketing: Roxanne McCarley Director of Strategic Marketing: Brad Parkins Strategic Marketing Manager: Deborah Strickland Product Marketer: Becky Brown Field Marketing Manager: Lenny Ann Kucenski Product Marketing Assistant: Jessica Quazza Vice President, Production and Digital Studio, Arts and Business: Etain O’Dea Director of Production, Business: Jeff Holcomb Managing Producer, Business: Ashley Santora Operations Specialist: Carol Melville Creative Director: Blair Brown Manager, Learning Tools: Brian Surette Content Developer, Learning Tools: Lindsey Sloan Managing Producer, Digital Studio, Arts and Business: Diane Lombardo Digital Studio Producer: Monique Lawrence Digital Studio Producer: Darren Cormier Digital Studio Producer: Alana Coles Full-Service Project Management and Composition: SPi Global Interior Design: SPi Global Cover Design: Lumina Datamatics, Inc. Cover Art: Great Bergens/Shutterstock Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on appropriate page within text. Pearson Education Limited KAO Two KAO Park Harlow CM17 9NA United Kingdom and Associated Companies throughout the world Visit us on the World Wide Web at: www.pearsonglobaleditions.com © Pearson Education Limited 2018 The rights of Paul R. Murphy, Jr. and A. Michael Knemeyer to be identified as the authors of this work have been asserted by them in accordance with the Copyright, Designs and Patents Act 1988. Authorized adaptation from the United States edition, entitled Contemporary Logistics, 12th Edition, ISBN 978-0-13-451925-8 by Paul R. Murphy, Jr. and A. Michael Knemeyer, published by Pearson Education © 2018. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without either the prior written permission of the publisher or a license permitting restricted copying in the United Kingdom issued by the Copyright Licensing Agency Ltd, Saffron House, 6–10 Kirby Street, London EC1N 8TS. All trademarks used herein are the property of their respective owners. The use of any trademark in this text does not vest in the author or publisher any trademark ownership rights in such trademarks, nor does the use of such trademarks imply any affiliation with or endorsement of this book by such owners. ISBN 10: 1-292-21800-2 ISBN 13: 978-1-29-221800-7 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library. Typeset in Garamond MT Pro 10/12 by SPi Global Printed and bound by Vivar in Malaysia BRIEF CONTENTS Preface 17 PART 1 Overview of Logistics 19 Chapter 1 Chapter 2 Chapter 3 Chapter 4 An Overview of Logistics 20 Logistics and Information Technology 40 Strategic and Financial Logistics 59 Organizational and Managerial Issues in Logistics 74 PART 2 Supply Chain Management 95 Chapter 5 Chapter 6 The Supply Chain Management Concept 96 Procurement 114 PART 3 Elements of Logistics Systems 129 Chapter 7 Chapter 8 Chapt