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Shifting world demographics have created a unique historical phenomenon in the recruitment of younger workers to replace a large number of employees nearing retirement. Representing the workforce of the future these 20-something year-olds come with their own set of expectations, demands, and work habits, requiring a new understanding.
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Managing the New Workforce NG (New Workforce) 9780857933003 PRINT.indd i 03/10/2012 09:59 NG (New Workforce) 9780857933003 PRINT.indd ii 03/10/2012 09:59 Managing the New Workforce International Perspectives on the Millennial Generation Edited by Eddy S. Ng Dalhousie University, Canada Sean T. Lyons University of Guelph, Canada Linda Schweitzer Carleton University, Canada Edward Elgar Cheltenham, UK • Northampton, MA, USA NG (New Workforce) 9780857933003 PRINT.indd iii 03/10/2012 09:59 © Eddy S. Ng, Sean T. Lyons and Linda Schweitzer 2012 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical or photocopying, recording, or otherwise without the prior permission of the publisher. Published by Edward Elgar Publishing Limited The Lypiatts 15 Lansdown Road Cheltenham Glos GL50 2JA UK Edward Elgar Publishing, Inc. William Pratt House 9 Dewey Court Northampton Massachusetts 01060 USA A catalogue record for this book is available from the British Library Library of Congress Control Number: 2012938063 ISBN 978 0 85793 300 3 (cased) 01 Typeset by Servis Filmsetting Ltd, Stockport, Cheshire Printed and bound by MPG Books Group, UK NG (New Workforce) 9780857933003 PRINT.indd iv 03/10/2012 09:59 Contents List of contributors Preface 1 2 3 4 5 6 7 8 9 10 vii xvii Who are the Millennials? Empirical evidence for generational differences in work values, attitudes and personality Jean M. Twenge and Stacy M. Campbell Public service motivation and work preferences of the Millennials in Australia Jeannette Taylor Attracting Generation Y: how work values predict organizational attraction in graduating students in Belgium Rein De Cooman and Nicky Dries Generational career shift: Millennials and the changing nature of careers in Canada Sean T. Lyons, Eddy S. Ng and Linda Schweitzer “Going through the mist”: early career transitions of Chinese Millennial returnees Emily T. Porschitz, Chun Guo and José Alves Differences in work-related attitudes between Millennials and Generation X: evidence from Germany Heiko Breitsohl and Sascha Ruhle Perceptions of age diversity in Singapore: implications for managing a diverse workforce Stewart L. Arnold and Samantha Yue Assessing Millennials in the South African work context Nico Martins and Ellen Martins Are Millennials a different breed? Turkish hospitality sector frontline employees’ intention to stay Kivanc Inelmen, Isik U. Zeytinoglu and Duygu Uygur Career counseling for Millennials: practitioners’ perspectives Linda M. Hite and Kimberly S. McDonald 1 20 42 64 86 107 130 152 181 204 v NG (New Workforce) 9780857933003 PRINT.indd v 03/10/2012 09:59 vi Managing the new workforce 11 Will Millennials save the world through work? International generational differences in the relative importance of corporate social responsibility and business ethics to turnover intentions Rena Rasch and Brenda Kowske Career success in the younger generation Emma Parry, Julie Unite, Katharina Chudzikowski, Jon P. Briscoe and Yan Shen Cultural influences on Millennial MBA students’ career