Optimal Knowledge Management: Wisdom Management Systems Concepts And Applications

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E-Book Overview

Managerial and information systems professionals and consultants are interested in any new system that will help make their jobs easier as well as facilitate the needs of their customers. Optimal Knowledge Management: Wisdom Management Systems Concepts and Applications focuses on the essentials of knowledge management, business intelligence, and smart business systems. This publication highlights the shortcomings of past information systems and what can be gained from implementation of the newer systems not only for the company, but also its customers, trading partners, employees, financial institutions, as well as other interested parties. This book takes an innovative and dramatic approach to the development and implementation of information systems. Not only does Optimal Knowledge Management: Wisdom Management Systems Concepts and Applications explore a holistic approach to exploring an organization

E-Book Content

Optimal Knowledge Management: Wisdom Management Systems Concepts and Applications Robert J. Thierauf, Xavier University, USA James J. Hoctor, The Kroger Company, USA IDEA GROUP PUBLISHING Hershey • London • Melbourne • Singapore Acquisitions Editor: Development Editor: Senior Managing Editor: Managing Editor: Copy Editor: Typesetter: Cover Design: Printed at: Michelle Potter Kristin Roth Jennifer Neidig Sara Reed Dawne Brooks Marko Primorac Lisa Tosheff Integrated Book Technology Published in the United States of America by Idea Group Publishing (an imprint of Idea Group Inc.) 701 E. Chocolate Avenue Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: [email protected] Web site: http://www.idea-group.com and in the United Kingdom by Idea Group Publishing (an imprint of Idea Group Inc.) 3 Henriet
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