E-Book Overview
Addressing several misconceptions and misunderstandings about communications interoperability that continue to limit capabilities in the field, this unique book provides a detailed examination of the subject, focusing on the use of voice, data, and video systems for public safety and emergency response. This practical resource makes in-depth recommendations spanning technical, planning, and procedural approaches to provide efficient public safety response performance. Readers find coverage of the many approaches used to achieve interoperability, including a synopsis of the enabling technologies and systems intended to provide radio interoperability. Featuring specific examples nationwide, the book takes practitioners from strategy to proper implementation, using enterprise architecture, systems engineering, and systems integration planning.
E-Book Content
Achieving Interoperability in Critical IT and Communication Systems For a listing of recent titles in the Artech House Mobile Communications Library, turn to the back of this book. Achieving Interoperability in Critical IT and Communication Systems Robert I. Desourdis, Jr. Peter J. Rosamilia Christopher P. Jacobson James E. Sinclair James R. McClure Editors artechhouse.com Library of Congress Cataloging-in-Publication Data A catalog record of this book is available from the Library of Congress. British Library Cataloguing in Publication Data A catalogue record of this book is available from the British Library. ISBN 978-1-59693-389-7 Cover design by Igor Valdman © 2009 ARTECH HOUSE 685 Canton Street Norwood, MA 02062 All rights reserved. Printed and bound in the United States of America. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher. All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Artech House cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark. 10 9 8 7 6 5 4 3 2 1 This work is dedicated to the men and women of public safety and emergency response, and particularly to the memory of those who sacrificed themselves for the lives, health, and property of others. Greater love has no one than this, that he lay down his life for his friends. —John 15:13 NIV Contents Foreword by Donald M. Goldstein xiii Foreword by Morgan E. O’Brien xv Preface xvii Acknowledgments xxi CHAPTER 1 Interoperability Defined 1.1 1.2 1.3 1.4 Real Interoperability Definition and Vision Planning Elements of Interoperable IT and Communication Systems Holistic Interoperability References 1 2 3 11 18 18 CHAPTER 2 Pearl Harbor, 9/11, and Katrina: Same Lessons Not Yet Learned 21 2.1 Now and Then: Enduring Failure 2.1.1 Totsugeki Raigeki (TO-RA) 2.1.2 The Environment 2.2 Failed Interoperability 2.2.1 Failure of Organization 2.2.2 Failure of Assumption 2.2.3 Failure of Omission 2.2.4 Failure of Verification 2.2.5 Failure of Supervision 2.2.6 Failure of Alertness 2.2.7 Failure of Complacency 2.2.8 Failure of Intelligence 2.2.9 Failure of Attitude 2.2.10 Failure of Imagination 2.2.11 Failure of Communications 22 23 25 36 37 38 40 40 40 41 41 41 42 42 42 vii viii Contents 2.2.12 Failure of Paraphrase 2.2.13 Failure of Adaptability 2.2.14 Failure of Disclosure 2.2.15 Failure of Insight 2.2.16 Failure of Dissemination 2.2.17 Failure of Inspection 2.2.18 Failure of Preparedness 2.2.19 Failur