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This book demonstrates the complementarity of educational and training approaches to developing intercultural competence as represented by those who work in commercial training and those who work in further and higher education. It does so by presenting chapters of analysis and chapters describing courses in the two sectors.
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Becoming Interculturally Competent through Education and Training
LANGUAGES FOR INTERCULTURAL COMMUNICATION AND EDUCATION Series Editors: Michael Byram, University of Durham, UK and Alison Phipps, University of Glasgow, UK The overall aim of this series is to publish books which will ultimately inform learning and teaching, but whose primary focus is on the analysis of intercultural relationships, whether in textual form or in people’s experience. There will also be books which deal directly with pedagogy, with the relationships between language learning and cultural learning, between processes inside the classroom and beyond. They will all have in common a concern with the relationship between language and culture, and the development of intercultural communicative competence. Full details of all the books in this series and of all our other publications can be found on http://www.multilingual-matters.com, or by writing to Multilingual Matters, St Nicholas House, 31-34 High Street, Bristol BS1 2AW, UK.
LANGUAGES FOR INTERCULTURAL COMMUNICATION AND EDUCATION Series Editors: Michael Byram and Alison Phipps
Becoming Interculturally Competent through Education and Training Edited by
Anwei Feng, Mike Byram and Mike Fleming
MULTILINGUAL MATTERS Bristol • Buffalo • Toronto
Library of Congress Cataloging in Publication Data A catalog record for this book is available from the Library of Congress. Becoming Interculturally Competent Through Education and Training Edited by Anwei Feng, Mike Byram and Mike Fleming Languages for Intercultural Communication and Education: 18 Includes bibliographical references. 1. Multicultural education--Case studies. 2. Intercultural communication--Economic aspects--Case studies. 3. Diversity in the workplace--Case studies. I. Feng, Anwei. II. Byram, Michael. III. Fleming, Michael LC1099.B44 2009 370.117–dc22 2009009452 British Library Cataloguing in Publication Data A catalogue entry for this book is available from the British Library. ISBN-13: 978-1-84769-163-7 (hbk) ISBN-13: 978-1-84769-162-0 (pbk) Multilingual Matters UK: St Nicholas House, 31-34 High Street, Bristol BS1 2AW, UK. USA: UTP, 2250 Military Road, Tonawanda, NY 14150, USA. Canada: UTP, 5201 Dufferin Street, North York, Ontario M3H 5T8, Canada. Copyright © 2009 Anwei Feng, Mike Byram, Mike Fleming and the authors of individual chapters. All rights reserved. No part of this work may be reproduced in any form or by any means without permission in writing from the publisher. The policy of Multilingual Matters/Channel View Publications is to use papers that are natural, renewable and recyclable products, made from wood grown in sustainable forests. In the manufacturing process of our books, and to further support our policy, preference is given to printers that have FSC and PEFC Chain of Custody certification. The FSC and/or PEFC logos will appear on those books where full certification has been granted to the printer concerned. Typeset by Techset Composition Ltd., Salisbury, UK Printed and bound in Great Britain by the Cromwell Press Group
Contents
About the Authors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Adrian Holliday Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Anne Davidson-Lund Introduction . . . .