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Little discussion about "globalization" has concerned one of the truly global forces--the management of multi-national and large domestic corporations--and the significance of modern management practices for workers in the developing world. This book examines the nature of work in the modern corporate sector in Turkey with special reference to three industries, white goods, cars and textiles. Based on extensive interviews, it questions some common assumptions in the modern western social science literature, especially in North America and Britain.
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Global Management, Local Labour Turkish Workers and Modern Industry
Theo Nichols and Nadir Sugur
Global Management, Local Labour
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Global Management, Local Labour Turkish Workers and Modern Industry Theo Nichols and Nadir Sugur
© Theo Nichols and Nadir Sugur 2004 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London W1T 4LP. Any person who does any unauthorised act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2004 by PALGRAVE MACMILLAN Houndmills, Basingstoke, Hampshire RG21 6XS and 175 Fifth Avenue, New York, N.Y. 10010 Companies and representatives throughout the world PALGRAVE MACMILLAN is the global academic imprint of the Palgrave Macmillan division of St. Martin’s Press, LLC and of Palgrave Macmillan Ltd. Macmillan® is a registered trademark in the United States, United Kingdom and other countries. Palgrave is a registered trademark in the European Union and other countries. ISBN 1–4039–1750–7 hardback This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. A catalogue record for this book is available from the British Library. Library of Congress Cataloging-in-Publication Data Nichols, Theo. Global management, local labour : Turkish workers and modern industry / Theo Nichols and Nadir Sugur. p. cm Includes bibliographical references (p. ) and index. ISBN 1–4039–1750–7 (cloth : alk. paper) 1. Labor—Turkey. 2. Working class—Turkey. 3. Industrial relations—Turkey. 4. Industrial management—Turkey 5. Industries—Turkey—Case studies. 6. Globalization—Economic aspects—Turkey. I. Title: Global management, local labor. II. Sugur, Nadir. III. Title. HD8656.5.A5N53 2004 331′.09561—dc22 10 9 13 12
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Printed and bound in Great Britain by Antony Rowe Ltd, Chippenham and Eastbourne
Contents
List of Tables, Figures and Boxes
vi
Acknowledgements
viii
Introduction Part I 1
Specificities – Gender and Ethnicity
43 45 59
The World of TQM
77 79 94 121
Trade Unionism
141
State, Law and Trade Unionism Union Autocracy, Mechanisms and Contradictions
Part V 9 10
25
Management and its Practices TQM from Above The View from Below
Part IV 7 8
23
Women Workers in Textiles Muhacir Bulgarians
Part III 4 5 6
Hello to the Factory
A General Account
Part II 2 3
1
Signs of Change
143 165
183
Modernity and Younger