Operating Model Canvas

Copyright protected. Use is for Single Users only via a VHP Approved License. For information and printed versions please see www.vanharen.net Operating Model Canvas Copyright protected. Use is for Single Users only via a VHP Approved License. For information and printed versions please see www.vanharen.net Copyright protected. Use is for Single Users only via a VHP Approved License. For information and printed versions please see www.vanharen.net Other publications by Van Haren Publishing Van Haren Publishing (VHP) specializes in titles on Best Practices, methods and standards within four domains: - IT and IT Management - Architecture (Enterprise and IT) - Business Management and - Project Management Van Haren Publishing offers a wide collection of whitepapers, templates, free e-books, trainer materials etc. in the Van Haren Publishing Knowledge Base: www.vanharen.net for more details. Van Haren Publishing is also publishing on behalf of leading organizations and companies: ASLBiSL Foundation, BRMI, CA, Centre Henri Tudor, Gaming Works, IACCM, IAOP, Innovation Value Institute, IPMA-NL, ITSqc, NAF, KNVI, PMI-NL, PON, The Open Group, The SOX Institute. Topics are (per domain): IT and IT Management Enterprise Architecture Project Management ABC of ICT ASL® CATS CM® CMMI® COBIT® e-CF ISO 20000 ISO 27001/27002 ISPL IT4IT® IT-CMFTM IT Service CMM ITIL® MOF MSF SABSA SAF SIAM ArchiMate® GEA® Novius Architectuur Methode TOGAF® A4-Projectmanagement DSDM/Atern ICB / NCB ISO 21500 MINCE® M_o_R® MSP® P3O® PMBOK ® Guide PRINCE2® Business Management BABOK ® Guide BiSL® and BiSL® Next BRMBOKTM BTF EFQM eSCM IACCM ISA-95 ISO 9000/9001 OPBOK SixSigma SOX SqEME® Operating Model Canvas Aligning operations and organization with strategy Andrew Campbell Mikel Gutierrez Mark Lancelott For the latest information on VHP publications, visit our website: www.vanharen.net. Copyright protected. Use is for Single Users only via a VHP Approved License. For information and printed versions please see www.vanharen.net Copyright protected. Use is for Single Users only via a VHP Approved License. For information and printed versions please see www.vanharen.net Colophon TITLE  Operating Model Canvas SUBTITLE  Aligning operations and organization with strategy AUTHORS  Andrew Campbell, Mikel Gutierrez, Mark Lancelott PUBLISHER  Van Haren Publishing, Zaltbommel, www.vanharen.net TEXT EDITOR  Steve Newton (Galathea) BOOK AND COVER DESIGNED BY  Coco Bookmedia, Amersfoort - NL NUR CODE  801, 982 ISBN HARD COPY  978 94 018 0071 6 ISBN EBOOK (PDF)  978 94 018 0072 3 EDITION  First edition, first impression, March 2017 First edition, second impression, June 2017 First edition, third impression, with minor corrections, July 2017 COPYRIGHT  © Van Haren Publishing, 2017 All rights reserved. No part of this publication may be reproduced in any form by print, photo print, microfilm or any other means without written permission by the publisher. Although this publication has been composed with much care, neither author, nor editor, nor publisher can accept any liability for damage caused by possible errors and/or incompleteness in this publication. Trademark notices ITIL® is a registered trademark of AXELOS Limited. Business Model Canvas is a registred trademark of Strategyzer AG Copyright protected. Use is for Single Users only via a VHP Approved License. For information and printed versions please see www.vanharen.net Foreword Nigel Slack, Emeritus Professor of Operations Management and Strategy, Warwick University, and author of best selling text books Operations Strategy and Operations Management. There is an enduring dilemma that fo