Astd Handbook: The Definitive Reference For Training & Development

AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT ASTD HANDBOOK The Definitive Reference for Training & Development ALL NEW 2nd EDITION ELAINE BIECH, EDITOR ASTD HANDBOOK The Definitive Reference for Training & Development Elaine Biech, Editor © 2014 American Society for Training & Development (ASTD) All rights reserved. Printed in the United States of America. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, please go to www.copyright.com, or contact Copyright Clearance Center (CCC), 222 Rosewood Drive, Danvers, MA 01923 (telephone 978.750.8400; fax: 978.646.8600). ASTD Press is an internationally renowned source of insightful and practical information on workplace learning, training, and professional development. Photo credits: Photo of editor, Elaine Biech, by Denis J. Anderson © 2014. Photo used with permission ASTD Press 1640 King Street Box 1443 Alexandria, VA 22313-1443 USA Ordering information for the print edition: Books published by ASTD Press can be purchased by visiting ASTD’s website at store.astd.org or by calling 800.628.2783 or 703.683.8100. Library of Congress Control Number: 2014934637 Print edition ISBN: 978-1-56286-913-7 PDF e-book ISBN: 978-1-60728-561-8 2014-2 ASTD Press Editorial Staff: Director: Glenn Saltzman Manager and Editor, ASTD Press: Ashley McDonald Community of Practice Manager, Learning & Development: Juana Llorens Editorial Assistant: Ashley Slade Cover Design: Lon Levy Editorial, Design, and Production: Abella Publishing Services, LLC Contents Foreword................................................................................................................................. ix Introduction............................................................................................................................. xi Section I: The Training and Development Profession............................................ 1 Luminary Perspective, Shaping the Future of the Training and Development Profession............................................................................................ 3 William J. Rothwell 1 The Evolution of the Training Profession................................................................ 9 Kevin Oakes 2 ASTD’s New Competency Model............................................................................. 35 Jennifer Naughton 3 The Importance of Certification.............................................................................. 47 Kimo Kippen, Coline T. Son Lee, and Jeff Toister 4 Take Charge of Your Career: Breaking Into and Advancing in the T&D Profession............................................................................................... 61 Annabelle Reitman 5 The Occasional Trainer: What You Must Know to Help Others Learn........... 75 Harold D. Stolovitch and Erica J. Keeps 6 What’s on the Horizon for the T&D Profession?................................................. 89 Jane Hart Section II: Assessing and Analyzing Needs......................................................... 99