The Economic and Social Impacts of E-Commerce Sam Lubbe Cape Technikon, South Africa Johanna Maria van Heerden JS Consultants, South Africa
IDEA GROUP PUBLISHING Hershey • London • Melbourne • Singapore • Beijing
Acquisition Editor: Senior Managing Editor: Managing Editor: Development Editor: Copy Editor: Typesetter: Cover Design: Printed at:
Mehdi Khosrow-Pour Jan Travers Amanda Appicello Michele Rossi Terry Heffelfinger Amanda Lutz Kory Gongloff Integrated Book Technology
Published in the United States of America by Idea Group Publishing (an imprint of Idea Group Inc.) 701 E. Chocolate Avenue Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail:
[email protected] Web site: http://www.idea-group.com and in the United Kingdom by Idea Group Publishing (an imprint of Idea Group Inc.) 3 Henrietta Street Covent Garden London WC2E 8LU Tel: 44 20 7240 0856 Fax: 44 20 7379 3313 Web site: http://www.eurospan.co.uk Copyright © 2003 by Idea Group Inc. All rights reserved. No part of this book may be reproduced in any form or by any means, electronic or mechanical, incl