Fourth
Edition
Successful Project Management
Jack Gido Penn State University
• James P. Clements Towson University
Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States
Successful Project Management, Fourth Edition Jack Gido and James P. Clements VP/Editorial Director: Jack W. Calhoun Editor-in-Chief: Alex von Rosenberg Senior Acquisitions Editor: Charles McCormick, Jr. Senior Developmental Editor: Laura Bofinger Marketing Coordinator: Suellen Ruttkay Marketing Manager: Bryant Chrzan Production Technology Analyst: Adam Grafa Content Project Manager: Jacquelyn K Featherly Technology Project Manager: Robin Browning Editorial Assistant: Bryn Lathrop Senior Manufacturing Coordinator: Diane Gibbons Production House/Compositor: Integra Senior Art Director: Stacy Jenkins Shirley Cover and Internal Designer: Lou Ann Thesing Cover Images: Getty Images
Printed in the United States of America 1 2 3 4 5 6 7 12 11 10 09 08
ª 2009, 2006 South-Western, a part of Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the publisher. For product information and technology assistance, contact us at Cengage Learning Customer & Sales Support, 1-800-354-9706 For permission to use material from this text or product, submit all requests online at www.cengage.com/permissions Further permissions questions can be emailed to
[email protected]
ExamViewâ and ExamView Proâ are registered trademarks of FSCreations, Inc. Windows is a registered trademark of the Microsoft Corporation used herein under license. Macintosh and Power Macintosh are registered trademarks of Apple Computer, Inc. used herein under license. Library of Congress Control Number: 2008923299 Student Edition Package 13: 978-0-324-65615-2 Student Edition Package 10: 0-324-65615-7 Student Edition ISBN 13: 978-0-324-65613-8 Student Edition ISBN 10: 0-324-65613-0
South-Western Cengage Learning 5191 Natorp Boulevard Mason, OH 45040 USA Cengage Learning