E-Book Overview
The author of this volume pulls together his decades of experience as a business consultant to draw up a step-by-step progression of corporate life. He discusses: the concept of a career design, choosing the correct employer and adjusting to a new environment; people skills; mentorship and its importance in growth and success in a corporate environment; the value of lifelong learning, open communication and time management; and communication skills, decision-making, creativity and ethics in an organizational framework.
E-Book Content
the winning
manager
the winning
manager 51 steps to corporate success
walter vieira
Response Books
A division of Sage Publications New Delhi/Thousand Oaks/London
Copyright © Walter Vieira, 2005 All rights reserved. No part of this book may be reproduced or utilised in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage or retrieval system, without permission in writing from the publisher. First published in 1999 as ‘Planning for Executive Success’ This edition published in 2005 by
Response Books A division of Sage Publications India Pvt Ltd B-42, Panchsheel Enclave New Delhi 110 017 Sage Publications Inc 2455 Teller Road Thousand Oaks, California 91320
Sage Publications Ltd 1 Oliver’s Yard, 55 City Road London EC1Y 1SP
Published by Tejeshwar Singh for Response Books, typeset in 10.5/12.5 pts Palatino by Innovative Processors, New Delhi, and printed at Chaman Enterprises, New Delhi. Library of Congress Cataloging-in-Publication Data Vieira, Walter, 1938Winning manager: 51 steps to corporate success/Walter Vieira. p. cm. 1. Management—Handbooks, manuals, etc. 2. Success in business— Handbooks, manuals, etc. I. Title.
HD38.15.V53
658.4¢09—dc22
ISBN: 0–7619–3300–X (PB)
2005
2004022913
81–7829–458–3 (India–PB)
Production Team: Leela Gupta, R.A.M. Brown and Santosh Rawat
To my parents TJ and Prisca Vieira
contents introduction
9
part one starting out 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
on the threshold sketching out a grand career design applications that work—and why some don’t playing the interview game negotiating the interview following up on interviews choosing an employer—look before you leap knowing the CEO the first job change: a formidable challenge be wary of titles new paths and conformity—striking a balance getting on with your boss
13 17 21 26 30 33 37 41 45 48 52 55
part two developing skills and abilities 13. 14. 15. 16. 17. 18. 19.
a mentor helps you succeed don’t let accidents derail you little things show up becoming an effective manager opportunities to learn time management effective communication
61 64 68 72 75 79 84
E 8 the winning manager E 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35.
words and sense blocking communication—‘i know it already’ taking notes communicating facts without tact communication breakdown—separating issues dithering on decisions how to motivate people the need for creativity gathering experience learning from job transfers beneficial associations enhancing career options with networking grabbing opportunities perseverance pays the importance of being a team player develop your own style
87 90 94 98 102 106 109 112 116 119 123 126 130 133 136 139
part three attitudes and values 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51.
is business etiquette outdated? indiscretion can harm others indiscretion can even harm you keeping your word building credibility the limits of honesty tolerance for corruption gifts—giving and receiving greater expectations from others a yearning for solitude are you