E-Book Overview
In this thoroughly updated and expanded 3rd edition of the groundbreaking book When Cultures Collide: Leading Across Cultures, Richard Lewis includes every major region of the world and more than sixty countries!Capturing the rising influence of culture and the seismic changes throughout many regions of the world, cross-cultural expert and international businessman Richard Lewis has significantly broadened the scope of his seminal work on global business and intercultural communication. Included are new chapters on more than a dozen countries. Within each country-specific chapter, Lewis provides invaluable insight into the beliefs, values, behaviors, mannerisms and prejudices of each culture, lending helpful advice on topics to discuss and those to avoid when communicating, guides to interpreting unique terminology, and modes of behavior that will contribute to successful communication and lasting relationships. Lewis advises on overarching guidelines for proper overseas manners, whether in a restaurant, at the home of a colleague or in the boardroom. Using dozens of scientific, yet highly accessible diagrams and building on his Linear-active, Multi-active and Reactive (LMR) culture type model, Lewis gives managers and leaders practical strategies to embrace differences and work successfully across an increasingly diverse business culture.The 3rd Edition of the popular When Cultures Collide grows in size and information. It contains an additional three countries and regions that now 'play significant roles on the world stage' and include coverage of newer EU member states, the Indian subcontinent, the 'Arab Lands,' the Sub-Saharan region and Latin America in more detail. Country chapters in the new edition also include sidebars that provide a quick look at key motivating factors in each country.- Kate Berardo, DELTA Intercultural Academy contributor ContentsPART I: GETTING TO GRIPS WITH CULTURAL DIVERSITYDifferent Languages, Different WorldsCultural ConditioningCategorization of CulturesThe Use of TimeBridging the Communication GapManners (and Mannerisms)PART II: MANAGING AND LEADING IN DIFFERENT CULTURESStatus, Leadership, and OrganizationTeam Building and HorizonsMotivating People and Building TrustMeetings of the MindsPART THREE: GETTING TO KNOW EACH OTHEREnglish-Speaking Countries Western European CountriesCentral and Eastern European CountriesNordic CountriesThe Baltic States and Central Asian CountriesMiddle Eastern CountriesAsian (South, Southeast, East) CountriesLatin American CountriesSub-Saharan African Countries
E-Book Content
When Cultures Collide: LEADING ACROSS CULTURES
Richard D. Lewis
Nicholas Brealey International
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When Cultures Collide ✦
LEADING A C R O S S C U LT U R E S
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When Cultures Collide ✦
LEADING A C R O S S C U LT U R E S A Major New Edition of the Global Guide
Richard D. Lewis
First published in hardback by Nicholas Brealey Publishing in 1996. This revised edition first published in 2006. 100 City Hall Plaza, Suite 501 Boston, MA 02108, USA Information: 617-523-3801 Fax: 617-523-3708 www.nicholasbrealey.com
3-5 Spafield Street, Clerkenwell London, EC1R 4QB, UK Tel: +44-(0)-207-239-0360 Fax: +44-(0)-207-239-0370 www.nbrealey-books.com
© 2006, 1999, 1996 by Richard D. Lewis All rights reserved. No part of this publication may be reproduced in any manner whatsoever without written permission from the publisher, except in the case of brief quotations embodied in critical articles or reviews. Printed in Finland by WS Bookwell. 10 09 08 07 06
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ISBN-13: 978-1-904838-02-9 ISBN-10: 1-904838-02-2 Library of Congress Cataloging-in-Publication Data Lewis, Richard D. When cultures collide : leading across cultures / Richard D. Lewis.—3rd ed. p. cm. Rev. ed. of: When cultures collid