The Superior Project Organization Volume 1 (center For Business Practices)

ISBN: 0-8247-0638-2 This book is printed on acid-free paper. Headquarters Marcel Dekker, Inc. 270 Madison Avenue, New York, NY 10016 tel: 212-696-9000; fax: 212-685-4540 Eastern Hemisphere Distribution Marcel Dekker AG Hutgasse 4, Postfach 812, CH-4001 Basel, Switzerland tel: 41-61-261-8482; fax: 41-61-261-8896 World Wide Web http:/ /www.dekker.com The publisher offers discounts on this book when ordered in bulk quantities. For more information, write to Special Sales/Professional Marketing at the headquarters address above. Copyright  2002 by Marcel Dekker, Inc. All Rights Reserved. Neither this book nor any part may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, microfilming, and recording, or by any information storage and retrieval system, without permission in writing from the publisher. Current printing (last digit): 10 9 8 7 6 5 4 3 2 1 PRINTED IN THE UNITED STATES OF AMERICA Series Introduction The organizational environment needed for project success is ultimately created by management. The way that the managers define, structure, and act toward projects is critical to the success or failure of those projects, and consequently the success or failure of the organization. An effective project management culture is essential for effective project management. This Center for Business Practices series of books is designed to help you develop an effective project management culture in your organization. The series presents the best thinking of some of the world’s leading project management professionals, who identify a broad spectrum of best practices for you to consider and then to implement in your own organizations. Written with the working practitioner in mind, the series provides ‘‘must have’’ information on the knowledge, skills, tools, and techniques used in superior project management organizations. A culture is a shared set of beliefs, values, and expectations. This culture is embodied in your organization’s policies, practices, procedures, and routines. Effective cultural change occurs and will be sustained only by altering (or in some cases creating) these everyday policies, practices, procedures, and routines in order to impact the iii iv Series Introduction beliefs and values that guide employee actions. We can affect the culture by changing the work climate, by establishing and implementing project management methodology, by training to that methodology, and by reinforcing and rewarding the changed behavior that results. The Center for Business Practices series focuses on helping you accomplish that cultural change. Having an effective project management culture involves more than implementing the science of project management, however—it involves the art of applying project management skill. It also involves the organizational changes that truly integrate this management philosophy. These changes are sometimes structural, but they always involve a new approach to managing a business: projects are a natural outgrowth of the organization’s mission. They are the way in which the organization puts in place the processes that carry out the mission. They are the way in which changes will be effected that enable the organization to effectively compete in the marketplace. We hope this Center for Business Practices series will help you and your organization excel in today’s rapidly changing busine