E-Book Overview
Praise for the first edition: "Valerie Iles has such a sensitive no-nonsense style that she easily succeeds in seducing the reader to accept her arguments about what is going so badly wrong with management in health care ... The case studies can only be described as 'gems'... But perhaps the greatest message this book can give to the NHS, and health care managers in particular, is that change is unstoppable. All organisms must adapt with their environment or die."- Health Service Journal"Yes! This is a book that draws heavily on real-life observations with an appropriate balance of theory and pragmatism. It tackles the challenges we all face in our everday work - managing people, change, money, ourselves and organisations."- Nursing Times"... anyone who has a part to play in managing health services would benefit from reading it."- British Medical Journal Much has been made of the distinction between management and leadership, but in health care this separation is unhelpful. Like the first edition, this completely revised edition of Really Managing Health Care describes a model, real management that brings the two elements together and demonstrates its application in health care settings. Drawing on theory across a wide range of management disciplines and illustrating these with practical examples, Valerie Iles succinctly answers three crucial questions: How can I manage clinical professionals? How can I increase the influence of my service? What changes do I need to introduce to improve the quality of care my service is offering? Written specifically for people suspicious of management jargon, Really Managing Health Care is designed for service leaders from across health and social care, and introduces ways of approaching the management task which recognize the particular dynamics of this field.
E-Book Content
Praise for the first edition: "Really Managing Health Care is quite a joy to read, I found it interesting and extremely practical. I really enjoyed the case studies and found myself making my own diagnosis based on my previous experience and what I had just read. I think anyone who has a part to play in managing health services would benefit from reading it." - British Medical Journal "Yes! This is a book that draws heavily on real-life observations with an appropriate balance of theory and pragmatism. It tackles the challenges we all face in our everyday work - managing people, change, money, ourselves and organisations. The first chapter, ‘Really Managing People’…can best be described as a masterpiece and sets the tenor for the rest of the book" - Nursing Times "Valerie Iles has such a sensitive no-nonsense style that she easily succeeds in seducing the reader to accept her arguments about what is going so badly wrong with management in health care." - Health Service Journal Much has been made of the distinction between management and leadership, but in health care this separation is unhelpful. Like the first edition, this completely revised edition of Really Managing Health Care describes a model, real management, that brings the two elements together and demonstrates how it can be applied at all levels within health care organisations. Drawing on theory across a wide range of management disciplines and illustrating these with practical examples, the book enables health care professionals and organisational leaders to: • Interact more effectively with others • Increase the influence of their team • Ensure that clinical care is improved as a result of their actions Case studies clearly illustrate real-life issues and explore ways in which people caught up in them can behave as real managers, people who really manage health care, masters of the ‘art of getting things done’ within the specific dynamics of this field.
R E A L LY MANAGING H E A LT H CARE SECOND EDITION
ILES
Valerie Iles teaches, res