Technology Due Diligence:
Best Practices for Chief Information Officers, Venture Capitalists, and Technology Vendors Stephen J. Andriole Villanova University, USA
InformatIon ScIence reference Hershey • New York
Acquisitions Editor: Development Editor: Senior Managing Editor: Managing Editor: Assistant Managing Editor: Copy Editor: Typesetter: Cover Design: Printed at:
Kristin Klinger Kristin Roth Jennifer Neidig Jamie Snavely Carole Coulson Jeannie Porter Amanda Appicello Lisa Tosheff Yurchak Printing Inc.
Published in the United States of America by Information Science Reference (an imprint of IGI Global) 701 E. Chocolate Avenue, Suite 200 Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail:
[email protected] Web site: http://www.igi-global.com/reference and in the United Kingdom by Information Science Reference (an imprint of IGI Global) 3 Henrietta Street Covent Garden London WC2E 8LU Tel: 44 20 7240 0856 Fax: 44 20 7379 0609 Web site: http://www.eurospanbookstore.com Copyright © 2009 by IGI Global. All rights reserved. No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Andriole, Stephen J. Technology due diligence : best practices for chief information officers, venture capitalists and technology vendors / Stephen J. Andriole. p. cm. Includes bibliographical references and index. Summary: “This book develops a due diligence framework for anyone resolving technology decisions intended to help their business achieve positive results”--Provided by publisher. ISBN 978-1-60566-018-9 (hardcover) -- ISBN 978-1-60566-019-6 (ebook) 1. Information technology--Management. 2. Chief information officers. 3. Decision making. I. Title. HD30.2.A536 2008 658.1’62--dc22 2008009113 British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library. All work contributed to this encyclopedia set is new, previously-unpublished material. The views expressed in this encyclopedia set are those of the authors, but not necessarily of the publisher.
If a library purchased a print copy of this publication, please go to http://www.igi-global.com/agreement for information on activating the library's complimentary electronic access to this publication.
Table of Contents
Preface ................................................................................................................. ix Acknowledgment............................................................................................. xviii
Section I: Due Diligence Strategies an