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The present economic and social environment has given rise to new situations within which companies must operate. As a first example, the globalization of the economy and the need for performance has led companies to outsource and then to operate inside networks of enterprises such as supply chains or virtual enterprises. A second instance is related to environmental issues. The statement about the impact of ind- trial activities on the environment has led companies to revise processes, to save - ergy, to optimize transportation.... A last example relates to knowledge. Knowledge is considered today to be one of the main assets of a company. How to capitalize, to manage, to reuse it for the benefit of the company is an important current issue. The three examples above have no direct links. However, each of them constitutes a challenge that companies have to face today. This book brings together the opinions of several leading researchers from all around the world. Together they try to develop new approaches and find answers to those challenges. Through the individual ch- ters of this book, the authors present their understanding of the different challenges, the concepts on which they are working, the approaches they are developing and the tools they propose. The book is composed of six parts; each one focuses on a specific theme and is subdivided into subtopics.
E-Book Content
IFIP Advances in Information and Communication Technology 338 Editor-in-Chief A. Joe Turner, Seneca, SC, USA Editorial Board Foundations of Computer Science Mike Hinchey, Lero, Limerick, Ireland Software: Theory and Practice Bertrand Meyer, ETH Zurich, Switzerland Education Bernard Cornu, CNED-EIFAD, Poitiers, France Information Technology Applications Ronald Waxman, EDA Standards Consulting, Beachwood, OH, USA Communication Systems Guy Leduc, Université de Liège, Belgium System Modeling and Optimization Jacques Henry, Université de Bordeaux, France Information Systems Barbara Pernici, Politecnico di Milano, Italy Relationship between Computers and Society Chrisanthi Avgerou, London School of Economics, UK Computer Systems Technology Paolo Prinetto, Politecnico di Torino, Italy Security and Privacy Protection in Information Processing Systems Kai Rannenberg, Goethe University Frankfurt, Germany Artificial Intelligence Max A. Bramer, University of Portsmouth, UK Human-Computer Interaction Annelise Mark Pejtersen, Center of Cognitive Systems Engineering, Denmark Entertainment Computing Ryohei Nakatsu, National University of Singapore IFIP – The International Federation for Information Processing IFIP was founded in 1960 under the auspices of UNESCO, following the First World Computer Congress held in Paris the previous year. An umbrella organization for societies working in information processing, IFIP’s aim is two-fold: to support information processing within its member countries and to encourage technology transfer to developing nations. As its mission statement clearly states, IFIP’s mission is to be the leading, truly international, apolitical organization which encourages and assists in the development, exploitation and application of information technology for the benefit of all people. IFIP is a non-profitmaking organization, run almost solely by 2500 volunteers. It operates through a number of technical committees, which organize events and publications. IFIP’s events range from an international congress to local seminars, but the most important are: • The IFIP World Computer Congress, held every second year; • Open conferences; • Working conferences. The flagship event is the IFIP World Computer Congress, at which both invited and contributed papers are presented. Contributed papers are rigorously refereed and the rejection rate is high. As with the Congress, participation in the open conferences is open to a