Increasing Productivity Through Performance Appraisal

ADDISON-WESLEY SERIES ON MANAGING HUMAN RESOURCES Increasing Productivity Tlirougli Performance Appraisal Gary R Latham Kenneth N. Wexley Digitized by the Internet Archive in 2010 http://www.archive.org/details/increasingproducOOIath GARY P. LATHAM University of Washington KENNETH N.WEXLEY Michigan State University Increasing Productivity Through Perfornnance Appraisal A ADDISON-WESLEY PUBLISHING COMPANY Reading, Massachusetts • Menio Park, California London • Amsterdam • Don Mills, Ontario • Sydney THE ADDISON-WESLEY SERIES ON MANAGING HUMAN RESOURCES Series Editor: Fairness in John P. Wanous, Michigan State University Selecting Employees Richard D. Arvey, University of Houston Organizational Recruitment, Entry: Newcomers John P. Wanous, Michigan State Selection, and Socialization of University Increasing Productivity through Performance Appraisal Gary P. Latham, University of Washington, and Kenneth N. Wexley, Michigan State University Managing Conflict at Organizational Interfaces David Brown, Case-Western Reserve University Employee Turnover: Causes, Consequences and Control William H. Mobley, Texas A&M Library of Congress Cataloging in University Publication Data Latham, Gary P Increasing productivity through performance appraisal. (Addison-Wesley Bibliography: series on managing human resources) p. Includes index. 1. 1943- Employees, Rating joint author. HF5549.5.R3L367 II. of. I. Title. Wexley, Kenneth N., III. 658.3'125 Series. 80-14894 ISBN 0-201-04217-7 Reprinted with corrections, February 1982 Copyright ©1981 by Addison-Wesley Publishing Company, 1981 by Addison-Wesley Publishing Company, Inc. Inc. Philippines copyright No part of this publication may be reproduced, stored in a resystem, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Published simultaneously in Canada. Library of Congress Catalog Card No. 80-14894. All rights reserved. trieval 0-201-04217-7 MNOPQRSTUV-MU-89 Series Foreword Widespread attention given to the effective management of human sources came of age placed on it in the 1970s. continues to grow. Personnel departments, which used to be little more than the keepers of employee front in The are corporate tently files, are now moving to the fore- visibility. difficulties without re- As we enter the 1980s, the importance encountered parallel. in effective human Surveys of managers and top show "human problems" at the top of most behavioral sciences into business school programs the active concern now placed on human resource level lists. is management executives consis- The influx of the further testimony to resources as a crucial element in organizational effectiveness. The primary obje