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"The theoretical and practical literature in organizational development has crystallized into three schools: learning, performance, and change. Each school brings certain biases, perspectives, and insights to the understanding of how organizations - and the people within them - adapt to internal and external conditions, enhance knowledge and capabilities, and link strategic and operational objectives. In Philosophy and Practice of Organizational Learning, Performance, and Change, Gilley, Dean, and Bierema explore the strengths and weaknesses of each approach and show how they can be integrated to craft more dynamic development programs."--BOOK JACKET. In this book, the authors integrate the three dominant approaches to organizational development-learning, performance, and change-to create a dynamic lens through which to analyze any HRD program or initiative.
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Philosophy and Practice o f Organizational Learning, Performance, and Change N e w Perspectives in Organizational Learning, Performance, and Change JERRY W. GILLEY, SERIESEDITOR Philosophy and Practice of Organizational Learning, Performance, and Change by Jerry W. Gilley, Peter J. Dean, and Laura L. Bierema Assessing the Financial Benefits of Human Resource Development by Richard A. Swanson The Manager as Change Agentby Jerry W. Gilley, Scott A. Quatro, Erik Hoekstra, DougD. Whittle, and Ann Maycunich Philosophy and Practice o f Organizational Learnmg, Performance, and Change Jerry W. Gilley Peter J. Dean Laura L. Bierema New Perspectives in Organizational Learning, Performance, and Change PERSEUS PUBLISHING Cambridge, Massachusetts Many of the designations used by manufacturers andsellers to distinguish their products are claimed as trademarks. Where those designations appear in this book and Perseus Publishing was aware of a trademark claim, the designations have been printed in initial capital letters. A CIP catalog record for this book is available from theLibrary of Congress. ISBN: 0-7382-0461-7 Copyright 0 2001 by Jerry W. Gilley All rights reserved. No part of this publicat~onmay be reproduced, stored in a retrieval system, or transmitted, in any form or byany means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written pernisslon of the publisher. Printed in theUnited States of America. Perseus Publishing IS a member of thePerseus Books Group. Find us on the World Wide Web at http:/lwww.perseuspublishing.com Perseus Publishing books are available at special discounts for bulk purchasesin the U.S. by corporations, institutions, and otherorganizations. For more information,please contact the Special Markets Department at the Perseus Books Group, 11 Cambridge Center, Cambridge, MA 02142, or call 617-252-5298. Set in 10.5 point Minion by Perseus Publishing Services. First printing, June2001 1 2 3 4 5 6 7 8 9 10-030201 Publisher's Note Organizations are living systems, in a constant state of dynamic evolution. New Perspectives in Organizational Learning, Performance, and Change is designed to showcase the most current theory and practice in human resource and organizational development, exploring all aspects of the fieldfrom performance management to adult learning to corporate culture. Integrating cutting-edge research and innovative management practice, this library of titles will serve as an essential resource for human resource professionals, educators, students,and managers in all types of organizations. The series editorial board includes leading academics and practitioners whose insights are shapingthe theory and application of human resource development andorganizational design. Series Editor Jerry W. Gilley, Colorado State University Editorial Board Reid Bates, Louisiana State University Laura L. Bierema, University of Georgia