E-Book Overview
For courses in Small Group Communication A practical approach that helps students learn how to work together in groups successfully Working in Groups provides students with practical strategies, built on theory and research, for communicating and working successfully in groups. Utilizing the concept of balance as a unifying metaphor, authors Isa Engleberg and Dianna Wynn help students acquire the tools to apply group communication theories, methods, and skills effectively–helping them become more valuable and ethical group members. The Seventh Edition offers coverage of fresh topics as well as a new closing chapter on group presentations that better helps students master this key skill.
E-Book Content
Working in Groups This page intentionally left blank Working in Groups Communication Principles and Strategies Seventh Edition Isa N. Engleberg Prince George’s Community College Dianna R. Wynn Nash Community College 330 Hudson Street, NY, NY 10013 VP, Product Development: Dickson Musslewhite Director, Content Strategy and Development: Sharon Geary Editor in Chief: Ashley Dodge Program Manager: Carly Czech Editorial Project Manager: Janet Wehner, iEnergizer Aptara®, Ltd. Development Editor: Karen Trost, iEngergizer Aptara®, Ltd. Instructional Designer: Rashida Patel, iEnergizer Aptara®, Ltd. Asset Development Team: LearningMate Solutions, Ltd. VP, Director of Marketing: Maggie Moylan Director, Project Management Services: Etain O’Dea Project Team Lead: Vamanan Namboodiri Project Manager: Nitin Shankar Director of Field Marketing: Jonathan Cottrell Senior Marketing Coordinator: Susan Osterlitz Operations Manager: Mary Fischer Operations Specialist: Mary Ann Gloriande Associate Director of Design: Blair Brown Interior Design: Kathryn Foot Cover Design: Lumina Datamatics, Inc. Cover Art: Photocreo Bednarek/Fotolia Digital Studio Project Manager: Elissa Senra-Sargent Digital Studio Team Lead: Peggy Bliss Full-Service Project Management and Composition: Manas Roy, iEnergizer Aptara®, Ltd. Printer/Binder: Courier/Kendallville Cover Printer: Phoenix Color Acknowledgements of third party content appear 274–275 which constitutes an extension of this copyright page. Copyright © 2017, 2013, 2010 by Pearson Education, Inc. or its affiliates. All Rights Reserved. Printed in the United States of America. This publication is protected by copyright, and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise. For information regarding permissions, request forms and the appropriate contacts within the Pearson Education Global Rights & Permissions department, please visit http://www.pearsoned.com/permissions. PEARSON, ALWAYS LEARNING, and REVEL are exclusive trademarks owned by Pearson Education, Inc. or its affiliates, in the U.S. and/or other countries. Unless otherwise indicated herein, any third-party trademarks that may appear in this work are the property of their respective owners and any references to third-party trademarks, logos or other trade dress are for demonstrative or descriptive purposes only. Such references are not intended to imply any sponsorship, endorsement, authorization, or promotion of Pearson’s products by the owners of such marks, or any relationship between the owner and Pearson Education, Inc. or its affiliates, authors, licensees or distributors. Library of Congress Cataloging-in-Publication Data Names: Engleberg, Isa N., author. | Wynn, Dianna, author. Title: Working in groups: communication principles and strategies / Isa N. Engleberg, Prince George’s Community College, Dianna R. Wynn, Nash Community College. Description: Seventh edition. | Boston : Pe