Encyclopedia of E-Commerce, E-Government, and Mobile Commerce Mehdi Khosrow-Pour Information Resources Management Association, USA IDEA GROUP REFERENCE Hershey • London • Melbourne • Singapore Acquisitions Editor: Development Editor: Senior Managing Editor: Managing Editor: Copy Editors: Typesetters: Support Staff: Cover Design: Printed at: Michelle Potter Kristin Roth Amanda Appicello Jennifer Neidig Maria Boyer, Julie LeBlanc, Shanelle Ramelb, Becky Shore, and Larissa Vinci Diane Huskinson Sharon Berger, Amanda Kirlin, and Sara Reed Lisa Tosheff Yurchak Printing Inc. Published in the United States of America by Idea Group Reference (an imprint of Idea Group Inc.) 701 E. Chocolate Avenue, Suite 200 Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail:
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