E-Book Overview
<EM>Fundamentals of Marketing provides a sound appreciation of the fundamentals of the theory and practice of marketing. Using case studies drawn from a cross section of sectors, in particular the banking, hospitality, retail and public service sectors this textbook critically evaluates the effectiveness of different marketing strategies and approaches. Exploring the principles of marketing this volume engages the reader, not only in theory but also in practice, using a broad range of real-life case studies such as Coca Cola, Apple, FCUK, Virgin, Amazon.com, Barnes and Noble, Dyno Rod and New Zealand wool.
The text analyzes the marketing mix: product development, pricing, promotion (and communications marketing) and place (channels of distribution). It also emphasizes the role of Marketing Information Systems (MIS) using internal reporting, marketing intelligence and marketing research including the contribution from marketing research agencies and reviews the role of technology, e-commerce and the Internet in supporting successful marketing.
Featuring a support website that provides student and lecturer resources, <EM>Fundamentals of Marketing conveys the main principles of marketing in a challenging yet accessible manner and provides the reader with insights into the workings of marketing today.
Visit the Companion website at www.routledge.com/textbooks/9780415370974
E-Book Content
4683 FUND MARKET-PT/bp 30/11/06 9:23 am Page i (PANTONE (Black/Process 201 CVU Black plate) plate) FUNDAMENTALS OF MARKETING Fundamentals of Marketing provides a sound appreciation of the fundamentals of the theory and practice of marketing. It critically evaluates the effectiveness of different marketing strategies and approaches using case studies drawn from a cross section of sectors. Case studies include: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Coke’s distinct image in Trinidad Role of guanxi in Chinese buying negotiations Technology development: Apple Mac to iMac and iPod Brand personality: image of FCUK Virgin’s use of direct sales in financial services New product global success of dumpy bottles Rebranding New Zealand merino wool Online retail pricing Changing image of Dyson cleaner Dyno-Rod franchising Charity shop achievements Introducing Stoats Porridge Bars Internet competition with traditional channels: Amazon.com versus Barnes & Noble Featuring a website to run alongside the text providing student and lecturer resources, this text conveys the main principles of marketing in a challenging yet accessible manner and provides the reader with insights into the workings of marketing today. Marilyn A. Stone is Senior Lecturer and Director of the International Management degree at Heriot-Watt University, Edinburgh. John Desmond is Reader in Management at St Andrews University, Scotland. 4683 FUND MARKET-PT/bp 30/11/06 9:23 am Page ii (PANTONE (Black/Process 201 CVU Black plate) plate) 4683 FUND MARKET-PT/bp 30/11/06 9:23 am Page iii (PANTONE (Black/Process 201 CVU Black plate) plate) FUNDAMENTALS OF MARKETING Marilyn A. Stone and John Desmond With a contribution by J.B. (Ian) McCall 4683 FUND MARKET-PT/bp 30/11/06 9:23 am Page iv (PANTONE (Black/Process 201 CVU Black plate) plate) First published 2007 by Routledge 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN Simultaneously published in the USA and Canada by Routledge 270 Madison Ave, New York, NY 10016 Routledge is an imprint of the Taylor & Francis Group, an informa business This edition published in the Taylor & Francis e-Library, 2006. “To purchase your own copy of this or any of Taylor & Francis or Routledge’s collection of thousan