This book covers: creating meaningful innovations that improve quality of life, engage users and provide value for organizations and other stakeholders, guiding the creation of shared value throughout the innovation process, with a practical and integrative approach towards value that connects ideas from economics, psychology, sociology and ecology, designing new business models and business ecosystems to deliver sustainable benefits for all the involved parties and stakeholders, addressing both tangible and intangible value.
Innovation Design Elke den Ouden Innovation Design Creating Value for People, Organizations and Society 123 Prof. Dr.ir. Elke den Ouden Faculty of Industrial Design Eindhoven University of Technology Building HG3.34, Den Dolech 2 5612 AZ Eindhoven The Netherlands e-mail:
[email protected] ISBN 978-1-4471-2267-8 DOI 10.1007/978-1-4471-2268-5 e-ISBN 978-1-4471-2268-5 Springer London Dordrecht Heidelberg New York British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Control Number: 2011938010 Springer-Verlag London Limited 2012 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms of licenses issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. The use of registered names, trademarks, etc., in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant laws and regulations and therefore free for general use. The publisher makes no representation, express or implied, with regard to the accuracy of the information contained in this book and cannot accept any legal responsibility or liability for any errors or omissions that may be made. Cover design: eStudio Calamar S.L. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com) Preface In October 2008 during the Dutch Design Week, an annual event in the city of Eindhoven, I held my inaugural lecture with the title of ‘Designing (added) value’. While preparing the lecture, it became clear that the term ‘value’ was wi