Organizations: Behavior, Structure, Processes, 14th Edition

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E-Book Overview

The Fourteenth Edition of the award-winning Organizations: Behavior, Structure, Processes is based on the idea that managing people, structure, and processes in organizations is a challenging, compelling, and crucial set of tasks. This book illustrates how organizational behavior theory leads to research and how both theory and research provide the basic foundation for practical applications in business rms, hospitals, educational institutions, government agencies, and other organizations. Readers are given the opportunity to look inside these organizations and to develop their own perspective and skills for managing organizational behavior. In recognition of its educational effectiveness, in 2005 the book received the Text and Academic Authors Associations McGuffey Longevity Award.

E-Book Content

This page intentionally left blank gib12664_fm_i-xxii.indd Page i 10/02/11 1:07 PM user-f494 /208/MHBR213/gib12664_disk1of1/0078112664/gib12664_pagefiles Organizations Behavior, Structure, Processes This page intentionally left blank gib12664_fm_i-xxii.indd Page iii 10/02/11 1:07 PM user-f494 /208/MHBR213/gib12664_disk1of1/0078112664/gib12664_pagefiles Organizations Behavior, Structure, Processes Fourteenth Edition James L. Gibson University of Kentucky John M. Ivancevich University of Houston James H. Donnelly, Jr. University of Kentucky Robert Konopaske Texas State University gib12664_fm_i-xxii.indd Page iv 10/02/11 1:47 PM user-f494 /208/MHBR213/gib12664_disk1of1/0078112664/gib12664_pagefiles ORGANIZATIONS: BEHAVIOR, STRUCTURE, PROCESSES, FOURTEENTH EDITION Published by McGraw-Hill, a business unit of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY, 10020. Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. Previous editions © 2009, 2006, and 2003. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of The McGraw-Hill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. E This book is printed on recycled, acid-free paper containing 10% postconsumer waste. 1 2 3 4 5 6 7 8 9 0 QDQ/QDQ 1 0 9 8 7 6 5 4 3 2 1 ISBN 978-0-07-811266-9 MHID 0-07-811266-4 Vice President & Editor-in-Chief: Brent Gordon Vice President EDP/Central Publishing Services: Kimberly Meriwether David Editorial Director: Paul Ducham Managing Development Editor: Laura Hurst Spell Editorial Coordinator: Jane Beck Marketing Manager: Jaime Halteman Senior Project Manager: Lisa A. Bruflodt Buyer: Nicole Baumgartner Design Coordinator: Brenda A. Rolwes Media Project Manager: Balaji Sundararaman Cover Design: Studio Montage, St. Louis, Missouri Cover images: Business Women Sitting in an Interview: © Digital Vision RF; Reflection of Office Building: © CORBIS RF; Global Concept: © Brand X Pictures/Jupiter Images RF Typeface: 10/12 Times New Roman Compositor: Aptara®, Inc. Printer: Quad Graphics Photo credits: Ch. 1, Yuri Arcurs/Cutcaster; Ch. 2, Stockbyte/Punchstock Images; Ch. 3, Doug Menuez/ Getty Images; Ch. 4, Royalty-Free/CORBIS; Ch. 5, Stockbyte/Getty Images; Ch. 6, © Digital Vision; Ch. 7, Keith Brofsky/Getty Images; Ch. 8, Digital Vision/Getty Images; Ch. 9, Monica Lau/Getty Images; Ch. 10, Manchan/Getty Images; Ch. 11, © Digital Vision; Ch. 12, Ryan McVay/Getty Images; Ch. 13, Photodisc/Getty Images; Ch. 14, Ryan McVay/Getty Images; Ch. 15, Jon Feingersh/Getty Images; Ch. 16, Digital Vision/Getty Images; Ch. 17, Ryan McVay/Getty Images Library of Congress Cata