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[email protected] Web site: http://www.idea-group.com and in the United Kingdom by Idea Group Publishing (an imprint of Idea Group Inc.) 3 Henrietta Street Covent Garden London WC2E 8LU Tel: 44 20 7240 0856 Fax: 44 20 7379 3313 Web site: http://www.eurospan.co.uk Copyright © 2005 by Idea Group Inc. All rights reserved. No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Library of Congress Cataloging-in-Publication Data eISBN British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. Electronic Government Strategies and Implementations Table of Contents Preface .......................................................................................................................... vi Section I: E-Government Strategies, Concepts, and Issues Chapter I The Paradigm of E-Commerce in E-Government and E-Democracy ..............................1 Bernd Carsten Stahl, De Montfort University, United Kingdom Chapter II Implementing and Assessing Transparency in Digital Government: Some Issues in Project Management ................................................................................................... 20 Bryane Michael, Oxford University, United Kingdom Michael Bates, Oxford Analytica, United Kingdom Chapter III The Dimensions of Business Process Change in Electronic Government ................................................................................................................. 44 Hans J. (Jochen) Scholl, University of Washington, USA Chapter IV A Strategic Framework for a G2G E-Government Excellence Center ....................... 68 Roberto Evaristo, The University of Illinois at Chicago, USA Beomsoo Kim, The University of Illinois at Chicago, USA, and Yonsei University, Seoul, Korea Chapter V Access Control Model for Webservices E-Government Infrastructure ..................... 84 Kam Fai Wong, The Chinese University of Hong Kong, China Matthew Ka Wing Tam, The Chinese University of Hong Kong, China Chapter VI Online One-Stop Government: A Single Point of Access to Public Servic