Info rm ation System s fo r Emer gen c y M anagement Info rm ati on Systems fo r Emer gen c y M anagement Bar tel Van de Walle M urr ay Tur off Starr Roxanne Hiltz Editor s AMIS Advances in Management I n f o r mat i o n S y s t e m s Vlad imir Z wass Series ed it o r M.E.Sharpe Armonk, New York London, England Copyright © 2010 by M.E. Sharpe, Inc. All rights reserved. No part of this book may be reproduced in any form without written permission from the publisher, M.E. Sharpe, Inc., 80 Business Park Drive, Armonk, New York 10504. References to the AMIS papers should be as follows: Jul., S. Structuring the problem space of user interface design for disaster response technologies. In Bartel Van de Walle, Murray Turoff, and Starr Roxanne Hiltz, eds., Information Systems for Emergency Management. Volume 16, Advances in Management Information Systems (Armonk, NY: M.E. Sharpe, 2010), 23–45. ISBN 978-0-7656-2134-4 Print ISSN 1554–6152 Online ISSN 1554-6160 Printed in the United States of America The paper used in this publication meets the minimum requirements of American National Standard for Information Sciences Permanence of Paper for Printed Library Materials, ANSI Z 39.48-1984. ~ IBT (c) 10 9 8 7 6 5 4 3 2 1 ADVANCES IN MANAGEMENT INFORMATION SYSTEMS AMIS Vol. 1: Richard Y. Wang, Elizabeth M. Pierce, Stuart E. Madnick, and Craig W. Fisher Information Quality ISBN 978-0-7656-1133-8 AMIS Vol. 10: Panos E. Kourouthanassis and George M. Giaglis Pervasive Information Systems ISBN 978-0-7656-1689-0 AMIS Vol. 2: Sergio deCesare, Mark Lycett, and Robert D. Macredie Development of Component-Based Information Systems ISBN 978-0-7656-1248-9 AMIS Vol. 11: Detmar W. Straub, Seymour Goodman, and Richard Baskerville Information Security: Policy, Processes, and Practices ISBN 978-0-7656-1718-7 AMIS Vol. 3: Jerry Fjermestad and Nicholas C. Romano, Jr. Electronic Customer Relationship Management ISBN 978-0-7656-1327-1 AMIS Vol. 4: Michael J. Shaw E-Commerce and the Digital Economy ISBN 978-0-7656-1150-5 AMIS Vol. 5: Ping Zhang and Dennis Galletta Human-Computer Interaction and Management Information Systems: Foundations ISBN 978-0-7656-1486-5 AMIS Vol. 6: Dennis Galletta and Ping Zhang Human-Computer Interaction and Management Information Systems: Applications ISBN 978-0-7656-1487-2 AMIS Vol. 7: Murugan Anandarajan, Thompson S.H. Teo, and Claire A. Simmers The Internet and Workplace Transformation ISBN 978-0-7656-1445-2 AMIS Vol. 8: Suzanne Rivard and Benoit A. Aubert Information Technology Outsourcing ISBN 978-0-7656-1685-2 AMIS Vol. 9: Varun Grover and M. Lynne Markus Business Process Transformation ISBN 978-0-7656-1191-8 AMIS Vol. 12: Irma Becerra-Fernandez and Dorothy Leidner Knowledge Management: An Evolutionary View ISBN 978-0-7656-1637-1 AMIS Vol. 13: Robert J. Kauffman and Paul P. Tallon Economics, Information Systems, and Electronic Commerce: Empirical Research ISBN 978-0-7656-1532-9 AMIS Vol. 14: William R. King Planning for Information Systems ISBN 978-0-7656-1950-1 AMIS Vol. 15: Roger H.L. Chiang, Keng Siau, and Bill C. Hardgrave Systems Analysis and Design: Techniques, Methodologies, Approaches, and Architectures ISBN 978-0-7656-2352-2 AMIS Vol. 16: Bartel Van de Walle, Murray Turoff, and Starr Roxanne Hiltz Information Systems for Emergency Management ISBN 978-0-7656-2134-4 Forthcoming volumes of this series can be found on the series homepage. www.mesharpe.com/amis.htm Editor-in-Chief, Vladimir Zwass (
[email protected]) Advances in Management Information Systems Advisory Board Eric K. Clemons University of Pennsylvania Thomas H. Davenport Accenture Institute for Strategic Change and Babson College Varun G