Business Process Management Workshops: Bpm 2009 International Workshops, Ulm, Germany, September 7, 2009, Revised Papers (lecture Notes In Business Information Processing, Lnbip 43)

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This book constitutes the thoroughly refereed post-workshop proceedings of eight international workshops held in Ulm, Germany, in conjunction with the 7th International Conference on Business Process Management, BPM 2009, in September 2009. The eight workshops were on Empirical Research in Business Process Management (ER-BPM 2009), Reference Modeling (RefMod 2009), Business Process Design (BPD 2009), Business Process Intelligence (BPI 2009), Collaborative Business Processes (CBP 2009), Process-Oriented Information Systems in Healthcare (ProHealth 2009), Business Process Management and Social Software (BPMS2 2009), Event-Driven Business Process Management (edBPM 2009). The 67 revised full papers presented were carefully reviewed and selected from numerous submissions.

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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst Eindhoven Technical University, The Netherlands John Mylopoulos University of Trento, Italy Norman M. Sadeh Carnegie Mellon University, Pittsburgh, PA, USA Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA 43 Stefanie Rinderle-Ma Shazia Sadiq Frank Leymann (Eds.) Business Process Management Workshops BPM 2009 International Workshops Ulm, Germany, September 7, 2009 Revised Papers 13 Volume Editors Stefanie Rinderle-Ma Ulm University, Germany University of Vienna, Austria (since 1.1.2010) E-mail: [email protected] Shazia Sadiq University of Queensland, St Lucia, Australia E-mail: [email protected] Frank Leymann IAAS, University of Stuttgart, Germany E-mail: [email protected] Library of Congress Control Number: 2010923102 ACM Computing Classification (1998): J.1, H.4, D.2, J.3 ISSN ISBN-10 ISBN-13 1865-1348 3-642-12185-3 Springer Berlin Heidelberg New York 978-3-642-12185-2 Springer Berlin Heidelberg New York This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. springer.com © Springer-Verlag Berlin Heidelberg 2010 Printed in Germany Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper 06/3180 543210 Preface Business process management (BPM) constitutes one of the most exciting research areas in computer science and the BPM Conference together with its workshops provides a distinct platform for presenting the latest research and showing future directions in this area. These proceedings contain the final versions of papers accepted for the workshops held in conjunction with the 7th International Conference on Business Process Management (BPM 2009). The BPM 2009 conference and workshops took place in Ulm, Germany. We received many interesting workshop proposals, eight of which were selected. Ultimately the workshops ran on September 7, 2009 featuring highly interesting keynotes, inspiring scientific presenta