Understanding Occupational & Organizational Psychology

The book is organized into the following eight chapters, with cross-referencing throughout: ❚ Selection and Assessment Training ❚ Performance Appraisal and Career Development ❚ Employee Relations and Motivation ❚ Organizational Development and Change ❚ Workplace Counselling and Personal Development ❚ Human–Machine Interaction ❚ Design of Work and Work Environments: Health and Safety The companion website for the book provides: additional case material, reflexive activities and example projects, essay titles and examination questions. Available at www.sagepub.co.uk/Millward “Provides excellent coverage of the main areas of Industrial, Work and Organisational Psychology. All main topics at the individual and group levels are covered… a highly competent, research based introductory text.” PROFESSOR NEIL ANDERSON, UNIVERSITY OF AMSTERDAM “This is an excellent book… taking a critical approach. The text covers recent research in the area providing a useful debate of current and key issues in the field. The case studies and activities are particularly useful” DR CHRISTEEN GEORGE, Understanding Occupational & Organizational Psychology UNIVERSITY OF HERTFORDSHIRE Millward The book, in tandem with the website, will inspire further reading and research as well as creative application of knowledge to various scenarios on Occupational and Organisational Psychology courses. Lynne Millward is a Senior Lecturer in Psychology at the University of Surrey Cover design by Hybert Design www.hybertdesign.com London . Thousand Oaks . New Delhi www.sagepublications.com Understanding Occupational & Organizational Psychology U nderstanding Occupational and Organisational Psychology is an invaluable resource for students doing a course at third year undergraduate or Masters level. The text provides comprehensive coverage of the British Psychological Society’s training requirements for becoming chartered Occupational Psychologist. It is also compliant with European training guidelines for Industrial, Work and Organisational Psychology. Lynne Millward Millward Prelims.qxd 2/24/2005 7:18 PM Page i Understanding Occupational and Organizational Psychology Lynne Millward SAGE Publications London ● Thousand Oaks ● New Delhi Millward Prelims.qxd 2/24/2005 7:18 PM Page ii This book is dedicated to all my students, past, present and future, and to Rick, Oli and D’Arcy, of course! © Lynne Millward 2005 First published 2005 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act, 1988, this publication may be reproduced, stored or transmitted in any form, or by any means, only with the prior permission in writing of the publishers, or in the case of reprographic reproduction, in accordance with the terms of licences issued by the Copyright Licensing Agency. Inquiries concerning reproduction outside those terms should be sent to the publishers. SAGE Publications Ltd 1 Oliver’s Yard 55 City Road London EC1Y 1SP SAGE Publications Inc. 2455 Teller Road Thousand Oaks, California 91320 SAGE Publications India Pvt Ltd B-42, Panchsheel Enclave Post Box 4109 New Delhi 110 017 British L