The great thing about Steve Bull’s insights is that they stay with you. They provide an array of practical things to do that demonstrably drive team, individual and one’s own performance. Trevor Bish-Jones, CEO of Woolworths plc Steve Bull’s work has played a significant role in the England and Wales Cricket Board’s recent success both on and off the field. David Collier, CEO of the England and Wales Cricket Board Steve Bull has made a huge contribution to the recent success of Olympic sport in the UK. His unique and sensitive approach has led to an increase in performance by individual athletes, teams and his fellow professionals alike in the most demanding of all sporting environments, the Olympic Games. Simon Clegg, CEO of the British Olympic Association
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Steve Bull has an incredible depth of knowledge and his ideas are constantly stimulating and challenging. I admire the way he so easily presents practical models that can be applied in the workplace every day. Tony Holmes, Wholesale Director, Coca-Cola Enterprises UK For the last five years, Steve Bull has translated lessons learned from coaching high performance athletes into first class development programmes that have created real and lasting impact for our organization. Mental toughness is a skill set that can be learned, can be put into action immediately, and which is critical for unleashing potential in our competitive, hard driving business environment. Kim Steckley, Global Head of Succession Management, Roche Pharmaceuticals Steve Bull enthused and inspired me in a way that has been the single most impactful intervention in my 16 year business career. Paddy Dummett, People & Organizational Development Manager, Marie Curie Cancer Care
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Copyright © 2006 by Steve Bull First published 2006 by Capstone Publishing Limited (a Wiley Company) The Atrium Southern Gate Chichester West Sussex PO19 8SQ www.wileyeurope.com Email (for orders and customer service enquires):
[email protected] The right of Steve Bull to be identified as the author of this book has been asserted in accordance with the Copyright, Designs and Patents Act 1988. All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except under the terms of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London W1T 4LP, UK, without the permission in writing of the Publisher. Requests to the Publisher should be addressed to the Permissions Department, John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England, or emailed to
[email protected], or faxed to (+44) 1243 770571. Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names use