E-Book Overview
This practical text offers management students as well as professionals a comprehensive guide to an essential management function: the use of power and authority to achieve specific objectives. Incorporating numerous case studies and examples of actual management experiences in both large and small companies, the book provides an effective approach to the use of power to manage people and projects successfully without fear of conflict. The work is based on a unique blending of management and leadership, combined to create a powerful influence on employees resulting in the ''managed responses'' required to reach the planned objective. Building on this principle, the authors demonstrate how managers can use the different types of power effectively in a wide variety of situations. They show how to make use of an organization's established power structure, and offer step-by-step guidance on the essential concept of Focus Management. Including learning objectives, case studies, and discussion questions, this text prepares students to apply what is learnt directly to any working environment.
E-Book Content
Managing Power and People
Managing Power and People George J. Seperich and Russell W. McCalley
M.E.Sharpe Armonk, New York London, England
Copyright © 2006 by M.E. Sharpe, Inc. All rights reserved. No part of this book may be reproduced in any form without written permission from the publisher, M.E. Sharpe, Inc., 80 Business Park Drive, Armonk, New York 10504. Library of Congress Cataloging-in-Publication Data Seperich, George J., 1944Managing power and people / George J. Seperich and Russell W. McCalley. p. cm. Includes bibliographical references and index. ISBN 0-7656-1603-3 (hardcover : alk. paper) 1. Personnel management. 2. Organizational behavior. 3. Power (Social sciences) 4. Organizational effectiveness. I. McCalley, Russell W. II. Title. HF5549.S445 2005 658.3—dc22 2005009570
Printed in the United States of America The paper used in this publication meets the minimum requirements of American National Standard for Information Sciences Permanence of Paper for Printed Library Materials, ANSI Z 39.48-1984.
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Contents List of Tables and Figure Preface and Acknowledgments
vii ix
Part I Managing Power 1. Introduction 2. The Power of Fear
3 7
Section 1. Sources of Organizational Power 3. Overview of the Power Sources 4. The Power Structure of an Organization 5. The Power of Group Membership 6. Usurping and Assuming Power
14 30 39 59
Section 2. Power and Authority 7. Entitled Power 8. The Authority of Resource Providers: Introduction 9. Who Are the Resource Providers? 10. The Authority of Service Providers
72 89 95 113
Part II Managing People Section 3. FOCUS Management 11. The Concept of FOCUS Management: Introduction 12. The Five Steps of FOCUS Management 13. Managing Entitled Power with FOCUS Skills 14. The Power of Persuasion 15. The Resource of Leadership in Managing People
129 134 157 167 188 v
vi
CONTENTS
Section 4. The Management Action Plan 16. Managership 17. Strategy, Management, and Power 18. Managing with Combined Power and FOCUS 19. The Power Management Process
201 210 224 239
References Annotated Bibliography Index
255 257 261
List of Tables and Figure Tables 3.1 3.2 5.1 8.1 8.2 12.1 12.2 12.3 13.1 14.1 14.2 15.1 15.2 15.3 16.1 18.1
The Two Sources of Power in an Organization The Five Types of Power in the Hierarchy The Six Basic Group Power Structures The Tangible Resources of an Organization Dealing with Reluctant Resource Providers The Components and Actions of FOCUS The Five Steps to Obligation In