E-Book Overview
This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary.
E-Book Content
Cooperative Information Systems Michael Papazoglou, Joachim W. Schmidt, and John Mylopoulos, editors Advances in Object-Oriented Data Modeling, Michael P. Papazoglou, Stefano Spaccapietra, and Zahir Tari, editors, 2000
Workflow Management: Models, Methods, and Systems, Wil van der Aalst and Kees Max van Hee, 2002
Workflow Management Models, Methods, and Systems
Wil van der Aalst and Kees van Hee
The MIT Press Cambridge, Massachusetts London, England
This translation © 2002 Massachusetts Institute of Technology Originally published under the title Workflow Management: Modellen, Metho-den en Systemen, 1997, by Academic Service. All rights reserved. No part of this book may be reproduced in any form by any electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from the publisher. This book was set in Sabon on 3B2 by Asco Typesetters, Hong Kong, and was printed and bound in the United States of America. Library of Congress Cataloging-in-Publication Data Aalst, Wil van der. Workflow management / Wil van der Aalst, Kees van Hee. p. cm. — (Cooperative