E-Book Overview
Despite intense research on decision-making in action, we still know little about when decision-makers rely on deliberate vs. intuitive decision-making in decision situations under complexity and uncertainty. Building on default-interventionist dual-processing theory, this book studies decision-making modes (deliberate vs. intuitive) in complex task environments contingent on perceived complexity, experience, and decision style preference. We find that relatively inexperienced decision-makers respond to increases in subjective complexity with an increase in deliberation and tend to follow their decision style preference. Experienced decision-makers are less guided by their decision preference and respond to increases in subjective complexity only minimally. This book contributes to a developing stream of research linking decision-making with intra-personal and environmental properties and fosters our understanding of the conditions under which decision-makers rely on intuitive vs. deliberate decision modes. In doing so, we go one step further towards a comprehensive theory of decision-making in action.
E-Book Content
Steigenberger • Lübcke Fiala • Riebschläger
ERGONOMICS & HUMAN FACTORS
Decision Modes in Complex Task Environments examines decision-making in complex, challenging environments based on the notion that the decisionmaking approach that actors apply substantially impacts their success in critical situations. This book is based on a rich stock of data gathered from the field of maritime search and rescue. It examines both large-scale exercises and real-life missions using a combination of survey-based, video-based, and action research – the latter of which stems from an international rescue mission in Greek waters during the recent European refugee crisis. This book • Addresses the long-standing questions of how decision-makers in safetyrelated occupations approach decisions as well as when they rely on intuition or deliberation as archetypical modes. • Explains the psychological and cognitive mechanisms behind the choice of decision modes and discusses when intuition and deliberation are beneficial or harmful. • Offers suggestions for decision-making training for professionals in complex task environments.
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ISBN: 978-1-4987-9660-6
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Decision Modes in Complex Task Environments
Decision Modes in Complex Task Environments
Decision Modes in Complex Task Environments Norbert Steigenberger • Thomas Lübcke Heather M. Fiala • Alina Riebschläger
Decision Modes in Complex Task Environments
http://taylorandfrancis.com
Decision Modes in Complex Task Environments
Norbert Steigenberger Thomas Lübcke Heather M. Fiala Alina Riebschläger
CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2017 by Taylor & Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed on acid-free paper International Standard Book Number-13: 978-1-1387-4846-0 (Paperback); 978-1-4987-9660-6 (Hardback) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. I